Grocery Night Associate — Customer-First & Freshness

Kroger Family of Companies; Oregon (OH); On-site; USD 21,000 - 28,000; Full time

Job summary

Kroger Family of Companies in the United States seeks a customer service-focused team member to create an outstanding customer experience through proactive assistance and by maintaining a safe, clean store environment.

You will support the department manager in hitting sales and profit goals, reinforce food safety regulations, stock and label department merchandise, and help customers find the products they need with patience and respect.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products.
• Gain and maintain knowledge of products and respond to questions with informed suggestions.
• Recommend grocery items to customers and inform them of specials.
• Check product quality to ensure freshness; review sell by dates and take action.
• Label, stock and inventory department merchandise; provide customers with fresh products.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads and promotions.
• Adhere to food safety regulations and guidelines.
• Ensure proper temperatures in cases and maintain temperature logs.
• Reinforce safety programs and report unsafe conditions.
• Inspect equipment and notify management of repairs.
• Notify management of accidents and report safety risks.

Skills

Stress management

Basic math

Effective communication

Job description

Kroger Family of Companies in the United States seeks a customer service-focused team member to create an outstanding customer experience through proactive assistance and by maintaining a safe, clean store environment.

You will support the department manager in hitting sales and profit goals, reinforce food safety regulations, stock and label department merchandise, and help customers find the products they need with patience and respect.