Grocery Lead Clerk: Elevate Customer Experience & Freshness

Kroger

Plymouth (MI)

On-site

USD 28,000 - 36,000

Full time

3 days ago
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Job summary

Kroger is seeking a customer-focused team member in Plymouth, MI to deliver outstanding service and maintain a clean, safe store environment. You will assist the department manager in reaching sales goals and uphold quality assurance standards while embodying our core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities include helping customers, stocking merchandise, and following safety procedures to ensure product quality and safety compliance.

Qualifications

  • Must be 18 years or older.
  • Ability to handle stressful situations.
  • Effective communication skills.
  • Knowledge of basic math (counting, addition, subtraction).

Responsibilities

  • Promote trust and respect among associates with a positive attitude.
  • Create an environment where customers feel welcome, important and appreciated by answering questions about products.
  • Gain and maintain knowledge of products in the department and respond to questions with recommendations.
  • Offer product samples to help customers discover new items or products.
  • Inform customers of grocery specials.
  • Provide customers with fresh products they have ordered and ensure freshness.
  • Label, stock and inventory department merchandise.
  • Adhere to all safety regulations and maintain proper temperatures in cases and coolers.

Skills

Effective communication
Stress management
Basic math skills
Customer service

Job description

Kroger is seeking a customer-focused team member in Plymouth, MI to deliver outstanding service and maintain a clean, safe store environment. You will assist the department manager in reaching sales goals and uphold quality assurance standards while embodying our core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities include helping customers, stocking merchandise, and following safety procedures to ensure product quality and safety compliance.

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