Grocery Lead Clerk: Elevate Customer Experience & Freshness

Kroger; Rothschild (WI); On-site; USD 30,000 - 36,000; Full time

Job summary

Kroger in Wisconsin seeks a customer-focused team member to deliver outstanding service and maintain a safe, clean environment in the department. You will assist the department manager in reaching sales goals and uphold quality standards to ensure a positive shopping experience for customers.

Responsibilities include assisting customers, stocking, labeling, and following safety procedures while staying informed about ongoing promotions and product details.

Qualifications

• Must be 18 or older.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Retail experience (desirable).
• Second language (reading/writing/speaking) (desirable).

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Create an environment where customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and suggest items to customers.
• Offer product samples to help customers discover new items.
• Inform customers of grocery specials.
• Provide customers with fresh products.
• Recommend items to meet customers' needs.
• Check product quality, sell-by dates, and take action.
• Label, stock and inventory merchandise.
• Report discrepancies to the department manager.
• Stay current with ads and promotions.
• Adhere to food safety regulations and temperature controls.
• Report safety risks or incidents.

Skills

Customer service

Communication

Stress tolerance

Basic math

Job description

Kroger in Wisconsin seeks a customer-focused team member to deliver outstanding service and maintain a safe, clean environment in the department. You will assist the department manager in reaching sales goals and uphold quality standards to ensure a positive shopping experience for customers.

Responsibilities include assisting customers, stocking, labeling, and following safety procedures while staying informed about ongoing promotions and product details.