Grocery Clerk: Fresh Service & Customer Experience

Kroger Family of Companies; Redmond (OR); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies is seeking a Grocery Clerk to deliver outstanding in-store service, maintain a safe and clean environment, and assist the department manager in achieving sales goals. You will help customers find items, explain specials, ensure product freshness, and support daily store operations with a friendly, safety-conscious approach.

The role emphasizes customer-first service, adherence to safety standards, and teamwork within a fast-paced retail environment.

Qualifications

• Customer service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Responsibilities

• Help customers discover items and answer questions about products.
• Inform customers of specials and suggest items to meet their needs.
• Check product quality and freshness; review sell-by dates and take action.
• Provide customers with requested grocery items, both fresh and non-perishable.
• Label, stock, and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Adhere to food safety regulations and maintain temperature logs.
• Create a welcoming environment and assist customers as needed.
• Respond to questions about products and offer informed suggestions.

Skills

Customer Service

Effective communication

Basic math

Job description

Kroger Family of Companies is seeking a Grocery Clerk to deliver outstanding in-store service, maintain a safe and clean environment, and assist the department manager in achieving sales goals. You will help customers find items, explain specials, ensure product freshness, and support daily store operations with a friendly, safety-conscious approach.

The role emphasizes customer-first service, adherence to safety standards, and teamwork within a fast-paced retail environment.