Grocery Lead Clerk

Meijer Inc.; Michigan; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Career development programs

Meijer Rewards

Job summary

Meijer Inc. in Michigan is seeking a versatile team member to support store operations and deliver exceptional customer experiences. You will engage customers, assist in daily tasks, and help maintain a welcoming shopping environment.

You will mentor peers, participate in scheduling, training, and safety compliance, and assist across departments as needed. The role emphasizes teamwork, accountability, and a positive, inclusive culture at Meijer.

Qualifications

• Experience in customer service preferred.
• Ability to manage schedules and tasks.
• Ability to coach and mentor team members.
• Experience handling cash and basic point-of-sale operations.

Responsibilities

• Engage customers to provide the best possible shopping experience, including checkout.
• Communicate with team members and assign daily work tasks.
• Mentor and coach teammates to exceed customer service and sales goals.
• Support training for new team members and cross-training of high-potential talent.
• Assist with department scheduling to improve engagement, service, and store profitability.
• Ensure product freshness through rotation and dating policy adherence.

Skills

Customer service

Leadership

Communication

Team training

Retail experience

Education

High school diploma

Tools

POS systems

Job description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!Meijer RewardsWeekly payScheduling flexibilityPaid parental leavePaid education assistanceTeam member discountDevelopment programs for advancement and career growthPlease review the job profile below and apply today!Provides direction related to operations, processes, and conditions of their area. Plans, guides, and empowers team members in the day-to-day operation of the department. Sets example for those in their department by modeling exceptional customer experience. Possesses the ability to help achieve department goals and influence their peers to create a continued winning strategy.What you’ll be doing:Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.Communicating with team members and assigning daily work tasks.Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.Ensuring freshness of products by closely monitoring execution of rotation and dating policies.Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.Operating a register and cash handling when needed.Operating powered equipment, where applicable.Participating in period end inventories, where applicable, to help achieve goals.May be required to act in Lead capacity in other departments throughout the storeThis job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.What You Bring with You (Qualifications):Passion for customer service with total engagement that conveys approachability to customers and fellow team members.Initiates interactions with customers and peers.Excellent verbal and written communicationRetail or other customer service experience preferredCreative thinking skillsAbility to influence othersAbility to quickly build rapport and gain customer confidence to create repeat businessAbility to lift, carry, push, pull, bend and twist while handling productExperience executing plansPositive influence to create a strong team environment.A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.