Grocery Lead

Meijer Inc.; Milford (OH); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Meijer Rewards

Job summary

Meijer Inc. is seeking a department team member to engage customers, manage daily tasks, and coach teammates for exceptional service and sales goals. The role includes scheduling, product rotation, and adherence to safety standards to maintain store excellence.

You will guide associates, support training, and contribute to a positive, inclusive team environment while delivering a consistent customer experience across the department.

Qualifications

• Passion for customer service with engagement that creates a positive shopping experience.
• Excellent verbal and written communication.
• Retail or customer service experience preferred.
• Creative thinking and ability to influence others.
• Ability to build rapport and teamwork to achieve goals.
• Commitment to diversity, equity, and inclusion in the store environment.

Responsibilities

• Engage peers to provide a top-notch checkout and shopping experience.
• Communicate with team members and assign daily work tasks.
• Mentor and coach teammates to meet customer service and sales goals.
• Train new team members and cross-train high-potential talent.
• Assist in scheduling to improve service, sales, and profitability.
• Ensure product freshness with proper rotation and dating policies.
• Maintain food safety standards and safe working practices.
• Lead ordering, receiving, stocking, pricing, and display where applicable.
• Support Meijer culture emphasizing diversity and inclusion.

Skills

Customer service mindset

Communication skills

Retail experience

Team leadership

Influencing others

Problem-solving

Job description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!Meijer RewardsWeekly payScheduling flexibilityPaid parental leavePaid education assistanceTeam member discountDevelopment programs for advancement and career growthPlease review the job profile below and apply today!Provides direction related to operations, processes, and conditions of their area. Plans, guides, and empowers team members in the day-to-day operation of the department. Sets example for those in their department by modeling exceptional customer experience. Possesses the ability to help achieve department goals and influence their peers to create a continued winning strategy.What you’ll be doing:Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.Communicating with team members and assigning daily work tasks.Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.Ensuring freshness of products by closely monitoring execution of rotation and dating policies.Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.Operating a register and cash handling when needed.Operating powered equipment, where applicable.Participating in period end inventories, where applicable, to help achieve goals.May be required to act in Lead capacity in other departments throughout the storeThis job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.What You Bring with You (Qualifications):Passion for customer service with total engagement that conveys approachability to customers and fellow team members.Initiates interactions with customers and peers.Excellent verbal and written communicationRetail or other customer service experience preferredCreative thinking skillsAbility to influence othersAbility to quickly build rapport and gain customer confidence to create repeat businessAbility to lift, carry, push, pull, bend and twist while handling productExperience executing plansPositive influence to create a strong team environment.A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.