Grocery Customer Experience Associate

Kroger; Princeton (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Kroger is seeking a dedicated team member to create outstanding customer experiences in our store. You will help maintain a clean, safe environment and assist the department manager in achieving sales goals.

You will answer customer questions, stock shelves, check product quality, and stay informed about ads and promotions. The role requires strong communication and a positive attitude, with emphasis on safety and service standards.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.
• Any retail experience.
• Second language (speaking, reading and/or writing).

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions with suggestions.
• Recommend grocery items and inform customers about specials.
• Check product quality and review sell-by dates; take appropriate action.
• Label, stock and inventory department merchandise; provide fresh products ordered by customers.
• Report ordering/shipping discrepancies to the department manager.
• Adhere to all food safety regulations and guidelines.

Skills

Stress management

Effective communication

Math skills

Job description

Kroger is seeking a dedicated team member to create outstanding customer experiences in our store. You will help maintain a clean, safe environment and assist the department manager in achieving sales goals.

You will answer customer questions, stock shelves, check product quality, and stay informed about ads and promotions. The role requires strong communication and a positive attitude, with emphasis on safety and service standards.