Grocery Dept Manager: Lead Team, Drive Sales & Service

Albertsons Companies, Inc.; Gloucester (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Associate discounts

Health benefits

Job summary

Albertsons Companies, Inc. in Gloucester, MA is seeking a Grocery Department Manager to lead daily operations, drive sales, and maintain high merchandising standards.

You will oversee customer service, inventory, schedule staff, and ensure food safety in a fast-paced retail environment. You will hire, train, and coach associates, manage backroom operations, and uphold in-stock conditions while delivering exceptional customer experiences.

Qualifications

• Strong customer-service focus with a visible team presence.
• Effective communication, coaching, and team-building skills.
• Strong organization, prioritization, and problem-solving abilities.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Oversee daily operations of the Grocery Department with a focus on customer service, sales, and department readiness
• Deliver friendly, prompt, and knowledgeable customer service and resolve customer concerns professionally
• Ensure shelves, displays, and aisles are clean, full, front-faced, and merchandised to company standards
• Execute planograms, promotional sets, seasonal transitions, and weekly ad merchandising
• Manage ordering, inventory levels, product rotation, and backroom organization
• Monitor shrink and implement procedures to reduce waste and loss
• Ensure compliance with food safety, sanitation, safety, and operational standards
• Hire, train, coach, schedule, and develop grocery associates while fostering a positive team environment

Skills

Customer service

Team leadership

Communication

Problem solving

Job description

Albertsons Companies, Inc. in Gloucester, MA is seeking a Grocery Department Manager to lead daily operations, drive sales, and maintain high merchandising standards.

You will oversee customer service, inventory, schedule staff, and ensure food safety in a fast-paced retail environment. You will hire, train, and coach associates, manage backroom operations, and uphold in-stock conditions while delivering exceptional customer experiences.