Assistant Grocery Dept Manager — Lead Operations & Service

Shaw’s and Star Market; Milford (MA); On-site; USD 42,000 - 64,000; Full time

Job summary

Albertsons Companies is seeking an Assistant Grocery Department Manager in a store setting in Milford, MA. You will help oversee daily Grocery Department operations, focusing on customer service, sales, and in-stock conditions while maintaining pricing accuracy and high merchandising standards.

Lead a fast-paced, hands-on team, support associates, and ensure the department runs smoothly in the absence of the Grocery Manager. This role emphasizes teamwork, coaching, and operational excellence.

Qualifications

• Strong customer-service focus with a visible team presence.
• Effective communication, coaching, and team-building skills.
• Strong organization, prioritization, and problem-solving abilities.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Help oversee daily operations of the Grocery Department with a focus on customer service, sales, and department readiness.
• Deliver friendly, prompt, and knowledgeable customer service and resolve customer concerns professionally.
• Ensure shelves, displays, and aisles are clean, full, front-faced, and merchandised to company standards.
• Assist with executing planograms, promotional sets, seasonal transitions, and weekly ad merchandising.
• Assist with managing orders, inventory levels, product rotation, and backroom organization.
• Assist with monitoring shrink and implementing procedures to reduce waste and loss.
• Ensure compliance with food safety, sanitation, safety, and operational standards.
• Assist with training, coaching, scheduling, and developing grocery associates while fostering a positive team environment.
• Perform Grocery Department duties as needed and assume responsibility for department operations in the absence of the Grocery Manager

Skills

Customer service

Team leadership

Merchandising

Planogram execution

Inventory management

Labor planning

Scheduling

Food safety

Job description

Albertsons Companies is seeking an Assistant Grocery Department Manager in a store setting in Milford, MA. You will help oversee daily Grocery Department operations, focusing on customer service, sales, and in-stock conditions while maintaining pricing accuracy and high merchandising standards.

Lead a fast-paced, hands-on team, support associates, and ensure the department runs smoothly in the absence of the Grocery Manager. This role emphasizes teamwork, coaching, and operational excellence.