Grocery Dept Lead - People, Merchandising & Service

FRY; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Tuition reimbursement

Employee discounts

Career growth programs

Job summary

Kroger in Phoenix, AZ is seeking an assistant Department Manager for the Grocery Department. You will help organize work, staff the team, train associates and ensure excellent customer service on-site.

Responsibilities include using CAO for ordering, pricing and merchandising, maintaining signage and stock, and enforcing policies. You will contribute to budgets and goals while upholding safety and ethics in daily operations.

Qualifications

• Effective written and oral communication skills.
• Ability to manage staffing and scheduling.
• Knowledge of department operations including merchandising and inventory.

Responsibilities

• Assist Department Manager in organizing work and staffing.
• Train and schedule associates for prompt customer service.
• Respond to customer comments and inquiries professionally.
• Use CAO to order merchandise and manage inventory.
• Price, display, signage, rotation, and space allocation for merchandise.
• Ensure compliance with policies, dress code, and safety.

Skills

Effective communication

Decision making

Customer service

Merchandising knowledge

Labor scheduling

Tools

CAO (Computer Assisted Ordering)

Job description

Kroger in Phoenix, AZ is seeking an assistant Department Manager for the Grocery Department. You will help organize work, staff the team, train associates and ensure excellent customer service on-site.

Responsibilities include using CAO for ordering, pricing and merchandising, maintaining signage and stock, and enforcing policies. You will contribute to budgets and goals while upholding safety and ethics in daily operations.