Grocery Department Leader & Customer Service Coach

Meijer Inc.; Rome (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. in Ohio is seeking a Store Manager to plan, direct, and supervise daily store operations. You will mentor team members and implement strategies to improve customer service and sales while maintaining store standards.

The role requires retail leadership experience, strong communication, and the ability to manage multiple tasks. You will lead staffing, training, and safety initiatives to ensure exceptional service and operational excellence.

Qualifications

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store.
• Demonstrated ability to communicate to team members with clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
• Demonstrated ability to teach suggestive selling.
• Demonstrated ability to lead an organization that practices working safely at all times.
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
• Successful completion of all required certifications.

Responsibilities

• Plan, direct, and supervise team members in day-to-day store operations.
• Serve as mentor and coach for all team members.
• Implement strategies to improve customer service, drive store sales while ensuring customer needs are met and service is quick and efficient.
• Maintain store appearance with a focus on prime shopping hours, product presentation and company standards.

Skills

Staffing

Conflict resolution

Multitasking

Financial analysis

Customer service

Leadership

Training & mentoring

Communication

Education

High school diploma or equivalent

Job description

Meijer Inc. in Ohio is seeking a Store Manager to plan, direct, and supervise daily store operations. You will mentor team members and implement strategies to improve customer service and sales while maintaining store standards.

The role requires retail leadership experience, strong communication, and the ability to manage multiple tasks. You will lead staffing, training, and safety initiatives to ensure exceptional service and operational excellence.