Grocery Department Lead & Team Coach

Kroger Co.; Sparks (NV); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Employee discounts

Tuition reimbursement

Job summary

Kroger Co. in Sparks, NV is seeking a Grocery Clerk to plan, organize, train and direct clerks, perform production and customer service tasks, and maximize store sales and profits. You will model the company's values and supervise staff while ensuring safety and quality across departments.

This role emphasizes teamwork, effective communication, and adherence to store policies. On-site responsibilities include merchandising, inventory support, and participation in promotions and special projects.

Qualifications

• Willing to weekends and holidays.
• Effective written and verbal communication skills.
• Demonstrate aptitude to manage people and organize workloads.
• Ability to multi-task, set priorities and communicate professionally.
• Able to work in a fast-paced environment.
• Understand key components of department operations.

Responsibilities

• Organize work, train and schedule associates to provide prompt courteous service.
• Respond to customer and associate comments, complaints, requests and questions professionally.
• Use computer-assisted ordering to manage merchandise quantities and balance on hand.
• Price and display merchandise; maintain signage, rotation, quality and space allocation.
• Coach associates in merchandising techniques, customer service and promotions.
• Follow company policies to maintain a harassment- and discrimination-free work environment.
• Assist with budgets, goals and department/store profitability.
• Communicate with customers and associates to leave a positive impression.
• Maintain equipment, facilities and cleanliness to policy.

Skills

Customer service

Team leadership

Communication

Problem solving

Time management

Job description

Kroger Co. in Sparks, NV is seeking a Grocery Clerk to plan, organize, train and direct clerks, perform production and customer service tasks, and maximize store sales and profits. You will model the company's values and supervise staff while ensuring safety and quality across departments.

This role emphasizes teamwork, effective communication, and adherence to store policies. On-site responsibilities include merchandising, inventory support, and participation in promotions and special projects.