Dairy & Grocery Lead Clerk: Training & Merchandising

The Kroger Co.; Sparks (NV); On-site; USD 34,000 - 48,000; Full time

Job summary

The Kroger Co. in Sparks, NV seeks a Grocery Clerk Supervisor to organize, train and direct clerks while ensuring prompt, courteous service and strong store operations.

You will lead scheduling, inventory control, and merchandising, uphold safety and company values, and coach staff to achieve sales and customer satisfaction. This full-time role offers hands-on leadership in a fast-paced retail environment, with emphasis on teamwork, compliance, and delivering high-quality shopping experiences

Qualifications

• Demonstrate aptitude to manage people and organize workloads.
• Effective written and verbal communication skills.
• Ability to multi-task, set priorities and work with all levels of the organization.
• Personal initiative and follow through to completion.

Responsibilities

• Organize work, train and schedule associates to consistently provide prompt courteous service.
• Respond appropriately to customer or associate comments, complaints, requests, and questions. Be prompt, tactful, calm, courteous and professional in all interactions.
• Use Computer Assisted Ordering to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand.
• Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation and promotional activities.
• Implement company programs and adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
• Provide input on department budgets, goals and results and maximize department and store sales and profits.
• Communicate and interact with associates and customers to provide a positive impression.
• Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
• Maintain floor, shelf and display areas clean and up to sanitary standards.
• Maintain accurately updated department temperature logs on all shifts and by all clerks.
• Assist on special projects such as periodic inventories, store resets, remodels, and special merchandising promotions.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

People management

Customer service

Communication

Multi-tasking

Teamwork

Problem solving

Attention to detail

Tools

Label guns

Balers

Compactors

Job description

The Kroger Co. in Sparks, NV seeks a Grocery Clerk Supervisor to organize, train and direct clerks while ensuring prompt, courteous service and strong store operations.

You will lead scheduling, inventory control, and merchandising, uphold safety and company values, and coach staff to achieve sales and customer satisfaction. This full-time role offers hands-on leadership in a fast-paced retail environment, with emphasis on teamwork, compliance, and delivering high-quality shopping experiences