Grocery Department Lead & Merchandising Supervisor

The Kroger Co.; Midlothian (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is seeking an engaged Grocery Clerk to plan, organize and train staff while delivering outstanding customer service in a fast-paced store environment.

You will manage ordering, merchandising, pricing, and inventory, coach associates, and uphold company standards on safety and respect. Weekend and holiday availability is required. Commitment to diversity, inclusion and safety aligns with Kroger's values.

Qualifications

• Excellent written and verbal communication.
• Ability to manage people and organize workloads.
• Ability to multitask and set priorities in a fast-paced environment.
• Solid teamwork and collaboration skills.
• Strong customer service orientation.

Responsibilities

• Plan, organize, train and direct Grocery Clerks.
• Respond to customer/associate comments, complaints, requests and questions promptly and professionally.
• Use ordering systems to manage merchandise quantities and inventory.
• Price, display, rotate and ensure signage and cleanliness of merchandise.
• Supervise and coach staff; conduct performance reviews and provide feedback.

Skills

Customer service

People management

Communication

Multitasking

Teamwork

Job description

The Kroger Co. is seeking an engaged Grocery Clerk to plan, organize and train staff while delivering outstanding customer service in a fast-paced store environment.

You will manage ordering, merchandising, pricing, and inventory, coach associates, and uphold company standards on safety and respect. Weekend and holiday availability is required. Commitment to diversity, inclusion and safety aligns with Kroger's values.