Grocery Department Lead & Operations Coach

Smith's Food & Drug Centers; Albuquerque (NM); On-site; USD 38,000 - 48,000; Full time

Job summary

Smith's Food & Drug Centers is seeking an Assistant Department Manager to assist in planning, organizing, staffing, training and directing the Grocery Department associates while maximizing store sales and profits.

You will oversee production and customer service, maintain safety and compliance, and coordinate merchandising, ordering, inventory, and staffing to deliver prompt, courteous service.

Qualifications

• Willing to work mornings, afternoons, evenings, nights as needed.
• Effective written and oral communication skills.
• Ability to make intelligent decisions quickly in dynamic environments.
• Ability to handle stressful situations calmly and professionally.
• Experience in production, merchandising and customer service related to merchandise.
• Understanding of department operations including staffing, CAO, inventory, and expense control.
• Knowledge of employment laws and OSHA compliance guidance.

Responsibilities

• Assist Department Manager in planning, organizing, staffing, training and directing Grocery Department associates.
• Perform production and customer service functions; maximize store sales and profits safely and ethically.
• Assist with scheduling, ordering via CAO, merchandising, pricing and displays.
• Maintain signage, product rotation, freshness, quantity, quality and space allocation.
• Communicate with associates and customers to ensure prompt, courteous service and positive interactions.

Skills

Flexible scheduling

Communication skills

Decision making

Customer service

Team leadership

Merchandising

Tools

Power machinery operation

CAO

Job description

Smith's Food & Drug Centers is seeking an Assistant Department Manager to assist in planning, organizing, staffing, training and directing the Grocery Department associates while maximizing store sales and profits.

You will oversee production and customer service, maintain safety and compliance, and coordinate merchandising, ordering, inventory, and staffing to deliver prompt, courteous service.