Grocery Department Lead: Grow Sales & Customer Experience

Brookshire Grocery Co.; Winnsboro (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Wellness coverage

Paid time off

401(k) with company match

Employee discounts

Scholarships and educational support

Outdoor recreation area access

Job summary

Brookshire Grocery Company is seeking a department leader in the grocery area to drive sales and margin, while maintaining product quality and safety. You will lead a team, manage stock levels, and ensure displays meet company standards and regulatory requirements.

The role emphasizes training, performance management, and customer service excellence in a fast-paced retail environment across multiple departments and shifts.

Qualifications

• High school Diploma or GED required and two or more years of related experience; or an equivalent combination of experience and/or higher education required.
• Minimum of 18 years of age required.
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
• Food Handler certification required.
• Manager Food Safety certification required.
• AML certification required.
• Fuel Operator C training required.
• Health Insurance Portabili

Responsibilities

• Manages achievement of department sales and profits using acceptable business practices.
• Provides leadership of department personnel.
• Maintains product levels and quality control in grocery department.
• Ensures products are displayed in accordance with Brookshire Grocery Company standards and all regulatory food safety practices.
• Promotes customer service and sales building practices.
• Carries out management responsibilities including interviewing, hiring, training and developing partners; planning, assigning, and directing work; appraising performance, rewarding and disciplining partners; and scheduling, addressing complaints, and resolving problems.
• Reviews historical data to predict future sales from ads and promotions. Manages inventory using item management processes to ensure satisfactory in-stock levels. Reviews profit and loss, sales, shrink, and labor data; provides verbal or written summary to upper management regarding any related issues.
• Responsible for maintaining and improving sales performance, financial results, public relations, product quality, and work standards.
• Inspects product for quality control and food safety standards. Ensures product is within date and rotates accordingly.
• Promotes product sales through use of suggestive selling initiatives and appealing product displays.
• Ensures maintenance of stock conditions on grocery display racks and shelves.
• Checks inventory on trucks, unloads products, and ensures accuracy of inventory, product ordering, and associated paperwork.
• Frequently required to open/close the store. Ensures the store is presentable for the customer shopping experience; makes certain adequate staff is available; ensures safety, responsiveness, and fiscal management of cash and monetary assets.
• Provides friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to customer complaints.
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.

Skills

Grocery department operations

Inventory management

Leadership

Food safety

Training and development

Scheduling

Customer service

Education

High school Diploma or GED

Food Handler certification

Manager Food Safety certification

AML certification

Fuel Operator C training

Health Insurance Portabili

Job description

Brookshire Grocery Company is seeking a department leader in the grocery area to drive sales and margin, while maintaining product quality and safety. You will lead a team, manage stock levels, and ensure displays meet company standards and regulatory requirements.

The role emphasizes training, performance management, and customer service excellence in a fast-paced retail environment across multiple departments and shifts.