Grocery Department Lead: Elevate Service & Team Growth

Meijer Inc.; Kentwood (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking a capable leader to guide store operations and drive exceptional customer experiences. You will supervise daily activities, coach team members, and ensure adherence to Meijer standards and training requirements.

The role emphasizes engagement with customers and peers, with opportunities for career growth in a family-oriented company known for development programs and benefits.

Qualifications

• Passion for customer service and engaging with customers and teammates.
• Excellent verbal and written communication skills.
• Experience in retail or customer service is preferred.
• Ability to influence others and coach peers.
• Ability to lift/carry and perform physical tasks as needed.

Responsibilities

• Provide direction on operations, processes and department conditions.
• Plan, guide and empower team members in daily store operations.
• Lead by example to deliver exceptional customer experience and meet department goals.
• Mentor and coach team members to exceed sales and service targets.
• Assist in scheduling and shift assignments to maximize engagement and profitability.
• Ensure product freshness and compliant handling and dates.

Skills

Customer service

Verbal communication

Written communication

Influence others

Team leadership

Job description

Meijer Inc. is seeking a capable leader to guide store operations and drive exceptional customer experiences. You will supervise daily activities, coach team members, and ensure adherence to Meijer standards and training requirements.

The role emphasizes engagement with customers and peers, with opportunities for career growth in a family-oriented company known for development programs and benefits.