Grocery Department Lead: Elevate Customer Experience

Meijer, Inc.; Manitowoc (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer, Inc. in Manitowoc, WI is seeking a Grocery Department Lead to guide daily operations and lead a team in delivering excellent customer service. The role involves supervising tasks, coaching staff, and ensuring product freshness and safety standards are met.

The ideal candidate has strong communication, leadership, and retail experience, with a focus on creating a welcoming shopping experience and achieving department goals. This on-site position offers weekly pay and growth opportunities.

Qualifications

• Experience in retail or customer service environments preferred.
• Strong verbal and written communication skills.
• Ability to influence and motivate a team.

Responsibilities

• Engage customers to ensure a great shopping experience, including checkout.
• Communicate with team members and assign daily tasks.
• Mentor and coach teammates to meet service and sales goals.
• Assist with training new team members and cross-training high-potential talent.
• Collaborate with leadership on department scheduling to maximize engagement and performance.
• Monitor product freshness through rotation and dating policies.
• Ensure food safety standards compliance and safe work practices.
• Lead ordering, receiving, stocking, pricing, and product display activities.
• Operate registers and perform cash handling when needed.
• Operate powered equipment as required.
• Participate in period-end inventories to support goals.
• May act in Lead capacity in other departments as needed.

Skills

Customer service

Communication

Leadership

Mentoring

Job description

Meijer, Inc. in Manitowoc, WI is seeking a Grocery Department Lead to guide daily operations and lead a team in delivering excellent customer service. The role involves supervising tasks, coaching staff, and ensuring product freshness and safety standards are met.

The ideal candidate has strong communication, leadership, and retail experience, with a focus on creating a welcoming shopping experience and achieving department goals. This on-site position offers weekly pay and growth opportunities.