Grocery Lead: Customer Experience & Team Coach

Meijer, Inc.; Holland (MI); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Advancement programs

Development programs for career growth

Job summary

Meijer is seeking a Grocery Lead in South Holland, MI to guide daily operations, coach teammates, and ensure an outstanding shopping experience. You will coordinate tasks, train staff, and support scheduling to improve store performance while maintaining freshness and safety standards.

The role emphasizes customer service, leadership, and teamwork in a fast-paced retail environment, with Meijer rewards like weekly pay and education assistance, reflecting our commitment to growth and community

Qualifications

• Passion for customer service with a focus on delivering an exceptional shopping experience.
• Proven ability to lead, motivate and develop team members.
• Strong verbal and written communication skills.
• Previous retail or customer service experience preferred.
• Ability to influence others and build rapport quickly.

Responsibilities

• Engage shoppers to ensure a superior checkout experience.
• Assign daily tasks and monitor department operations.
• Mentor and coach teammates to meet customer service and sales goals.
• Assist with training new team members and cross-training talent.
• Help with department scheduling to boost engagement and store performance.
• Ensure product freshness through proper rotation and dating policies.
• Maintain safety and food safety standards in daily operations.
• Lead ordering, receiving, stocking, pricing and display tasks as needed.
• Support Meijer culture, diversity, equity, and inclusion initiatives.

Skills

Customer service

Leadership

Communication

Retail experience

Team coaching

Job description

Meijer is seeking a Grocery Lead in South Holland, MI to guide daily operations, coach teammates, and ensure an outstanding shopping experience. You will coordinate tasks, train staff, and support scheduling to improve store performance while maintaining freshness and safety standards.

The role emphasizes customer service, leadership, and teamwork in a fast-paced retail environment, with Meijer rewards like weekly pay and education assistance, reflecting our commitment to growth and community