Grocery Department Lead & Customer Champion

Homeland Stores; Shawnee (OK); On-site; USD 19,000 - 28,000; Part time

Job summary

Homeland is seeking a Grocery Manager in Shawnee, OK for a part-time role. You will greet customers, answer questions, and uphold store policies with courteous service in a fast-paced environment.

You will supervise grocery staff, train new employees, plan weekly schedules, manage inventory and displays, and ensure clean, safe backrooms and sales floors. Prior supervisory or grocery experience is preferred.

Qualifications

• Greeting customers and addressing questions/requests/complaints politely.
• Supervising grocery department staff, evaluating performance and discipline as needed.
• Training new employees and retraining existing staff when necessary.
• Developing weekly labor schedules for the department and obtaining approval from store manager.
• Managing inventory, displays, backroom prep, and stock to minimize out-of-stocks.

Responsibilities

• To greet customers, respond to customer questions/requests/complaints and explain store policies in a courteous manner.
• To make recommendations regarding the hiring, firing, discipline, promotion, and evaluation of all grocery department personnel.
• To orient/train all new grocery department employees and retrain employees when necessary.
• To develop a weekly labor schedule in a timely basis, for all grocery department employees for approval by the store manager.
• To implement the weekly display plan for end-aisle merchandising and ad promotion.
• To supervise/order all grocery products and supplies to minimize out-of-stocks while maintaining the desired grocery inventory turns.
• To supervise/perform preparation of the backroom for receipt of merchandise, checking of the load for shortage/overage, sorting of cases according to aisle or pallet for stocking, stocking of merchandise on shelf, building of displays, storage of back stock.
• To supervise/perform cleaning of store floors, check lanes, carts, restrooms, parking lot and shelves, and safe use of cleaning equipment and chemicals.
• To supervise/perform the loading of stocking carts/pallets, transportation of cases to the sales floor either on stocking carts or pallets, matching of the case strip to the shelf tag/stock, placement of merchandise in the designated shelf/display position/area, the "face/front" program for the front row of each display, the immediate pick up/removal of all broken containers, packing materials/boxes from the sales floor or customers' pathway.
• To supervise/perform the counting and recording of individual items of merchandise for inventory.
• To supervise/perform the manual price-marking/labeling of merchandise without a UPC code.
• To supervise the movement of damaged/unsalable and "returnable" products from shelves to the backroom, sorting of the materials into bins and the return of damage to the reclaim center.
• To supervise/perform the changing of signs, light bulbs, tags and price markers.

Skills

Customer service

Supervisory experience

Team leadership

Retail operations

Education

High School Diploma or Equivalent

Job description

Homeland is seeking a Grocery Manager in Shawnee, OK for a part-time role. You will greet customers, answer questions, and uphold store policies with courteous service in a fast-paced environment.

You will supervise grocery staff, train new employees, plan weekly schedules, manage inventory and displays, and ensure clean, safe backrooms and sales floors. Prior supervisory or grocery experience is preferred.