Grocery Clerk

Onward Injury Law; Royal Oak (MI); On-site; USD 25,000 - 35,000; Full time

Job summary

Kroger is seeking a Grocery Clerk to create an outstanding customer experience through exceptional service. This role involves informing customers about food specials, ensuring product quality, and maintaining a safe environment. Join a leading grocery company that values diversity and offers extensive benefits and growth opportunities.

Benefits

Extensive healthcare coverage

Flexible scheduling

Tuition reimbursement up to $21,000

Associate discounts on purchases

Emotional and financial support programs

Qualifications

• Ability to inform customers about food specials and grocery items.
• Knowledge of food safety regulations and guidelines.
• Skills in managing conflict and working in a high-paced environment.

Responsibilities

• Inform customers of food specials and recommend grocery items.
• Check product quality for freshness and review 'sell by' dates.
• Maintain proper temperatures in cases and coolers.

Skills

Customer Service

Food Safety

Conflict Management

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a tiny Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams passionate about food and people together with a common purpose: To Feed the Human Spirit. We continuously innovate to create memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.

At our core, people matter. We aim to provide the ingredients you need to craft your own success story at work and in life. We support your growth with value and care, and if you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're looking for a part-time position or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, and financial support. We help you thrive with access to:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via free counseling through our Employee Assistance Program and confidential financial tools with Goldman Sachs Ayco.
• Associate discounts on purchases such as food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Numerous growth opportunities via industry-leading training and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Grocery Clerk Responsibilities

• Inform customers of food specials and recommend grocery items to meet their needs.
• Check product quality for freshness, review "sell by" dates, and take appropriate action.
• Provide customers with ordered grocery products, both fresh and non-perishable.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, upcoming, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers, keeping temperature logs.
• Gain and maintain product knowledge to respond to customer questions and make suggestions.
• Create a welcoming environment where customers feel valued and appreciated.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Perform preventive maintenance by inspecting equipment and reporting repairs.
• Report customer or employee accidents to management.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions of the role with or without reasonable accommodations.