Grocery Clerk

Kroger; Troy (MI); On-site; USD 25,000 - 35,000; Full time

Job summary

Kroger is seeking a Grocery Clerk to enhance customer experiences through exceptional service. The role involves maintaining product quality, assisting customers with their grocery needs, and adhering to safety guidelines. Join a leading grocery chain that values diversity and offers growth opportunities.

Benefits

Affordable healthcare coverage

Flexible scheduling

Tuition reimbursement up to $21,000

Associate discounts

Opportunities for growth

Qualifications

• Ability to inform customers about food specials and recommend grocery items.
• Knowledge of food safety regulations and guidelines.
• Skills in managing conflicts and working cooperatively in a fast-paced environment.

Responsibilities

• Inform customers of food specials and recommend grocery items.
• Check product quality and ensure freshness.
• Follow all food safety regulations and guidelines.

Skills

Customer Service

Food Safety

Conflict Management

Job description

Job Description: Grocery Clerk

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together, united by a passion for food and people, with a shared purpose: To Feed the Human Spirit. Through innovation, we strive to create memorable experiences for our customers, communities, and colleagues, with food at the core of it all.

Here, people matter. We aim to provide the ingredients you need to craft your own recipe for success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. We help you thrive with access to:

• Affordable, comprehensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick pay, based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases such as food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth via industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Key Responsibilities:

• Inform customers of food specials and recommend grocery items to meet their needs.
• Check product quality, ensure freshness, review "sell by" dates, and take appropriate action.
• Provide customers with ordered grocery products, both fresh and non-perishable.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to the department manager.
• Stay updated on current, upcoming, seasonal, and special ads.
• Follow all food safety regulations and guidelines, maintaining proper temperatures and logs in cases and coolers.
• Acquire and maintain knowledge of products sold within the department to answer questions and make suggestions.
• Create a welcoming environment, making customers feel valued and appreciated.
• Reinforce safety programs by adhering to safety procedures and reporting unsafe conditions.
• Perform preventive maintenance, inspect equipment, and notify management of repairs needed.
• Report customer or employee accidents promptly.
• Work cooperatively in a fast-paced, sometimes stressful environment.
• Manage conflicts calmly and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when resolving issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions of the role with or without reasonable accommodations.