Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Help customers discover new items or products they inquire about.
- Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
- Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
- Provide customers with fresh and non-perishable grocery products they have ordered.
- Label, stock, and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Stay current with present, future, seasonal, and special ads.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
- Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
- Create an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions to store management.
- Practice preventive maintenance by inspecting equipment and notifying appropriate personnel of repairs.
- Notify management of customer or employee accidents.
- Work cooperatively in a high-paced and sometimes stressful environment.
- Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when necessary to resolve issues.
- Support and assist through direct interaction with minors, individuals with special needs, and older adults.
- Perform essential functions of this position with or without reasonable accommodation.
Qualifications
Minimum Position Qualifications:
- Knowledge of basic math (counting, addition, and subtraction).
Desired Previous Job Experience:
Job Info
- Job Identification 121558
- Job Category Store Operations
- Posting Date 05/05/2025, 04:00 AM
- Locations 641 S Central Ave, MARSHFIELD, WI, 54449, US
The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:
- Wide range of healthcare coverage, including medical, dental, vision, and prescriptions.
- Flexible scheduling with paid time off, holiday, and sick pay based on eligibility and length of service.
- Emotional and financial support through Employee Assistance Program and financial tools.
- Associate discounts on purchases.
- Up to $21,000 in tuition reimbursement.
- Opportunities for growth through training programs and career pathways.
As America’s grocer, we pride ourselves on innovation and creating great experiences for customers and communities. We value diversity and aim to provide the ingredients for your success at work and in life. Whether seeking a part-time role or a new career, apply today to join our Kroger family!