Grocery Clerk

Mariano's in; Frankfort (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join Mariano's in Frankfort as a Grocery Clerk, where you'll create outstanding customer experiences through exceptional service. This role involves assisting customers with inquiries, managing product freshness, and supporting a clean and safe environment. Ideal candidates will have strong customer service and communication skills, with opportunities for growth within a supportive, purpose-driven community.

Benefits

Comprehensive healthcare coverage

Flexible scheduling with paid time off

Emotional and financial support

Associate discounts on food and technology

Tuition reimbursement up to $21,000

Opportunities for growth through training

Qualifications

• Customer service skills are essential for assisting customers.
• Basic math knowledge necessary for handling transactions.
• Effective communication skills needed to inform customers.

Responsibilities

• Assist customers with product inquiries and check product quality.
• Report discrepancies to management and manage conflicts professionally.
• Follow all food safety regulations and maintain proper temperatures.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Job description

Grocery Clerk (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Based in Illinois, Mariano's merged with The Kroger Company in 2015. Today, we're serving Mariano's customers in over 40 stores throughout the Chicago Metro area.

As part of the Kroger family, we bring diverse teams together with a passion for food and people, with the purpose to Feed the Human Spirit. We innovate to create memorable experiences for customers, communities, and employees, with food at the core.

We value people and aim to provide the ingredients for success at work and in life. We support your growth and development, offering a caring, purpose-driven environment where your potential is unlimited.

Whether you're seeking a part-time role or a new career, we have opportunities for you. Apply today to join our Mariano's family!

If you need reasonable accommodations during the application process, please call 844-849-7136 or contact the store management.

What you'll receive:

Benefits include:

• Comprehensive healthcare coverage, including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Emotional and financial support through counseling and financial coaching.
• Associate discounts on food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career paths.

For more info, visit our Benefits Page.

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math knowledge (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

Essential Job Functions:

• Assist customers with product inquiries and discovering new items.
• Inform customers of specials and recommend products.
• Check product quality and freshness, review "sell by" dates.
• Provide customers with ordered grocery products.
• Label, stock, and inventory merchandise.
• Report discrepancies to management.
• Stay current with ads and promotions.
• Follow all food safety regulations and maintain proper temperatures.
• Know products well to answer questions and make suggestions.
• Create a welcoming environment for customers.
• Follow safety procedures and report unsafe conditions.
• Inspect equipment and report repairs needed.
• Notify management of accidents.
• Work cooperatively in a fast-paced environment.
• Manage conflicts professionally.
• Act with honesty and integrity regarding business information.
• Follow directions and seek help when needed.
• Support minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Salary Range: $15.25 - $16.35.