Grocery Clerk

Kroger; Chicago (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading grocery retailer as a Grocery Clerk in Chicago, where you will provide exceptional customer service, maintain product quality, and support a welcoming environment. This entry-level part-time role offers growth opportunities and comprehensive benefits.

Benefits

Healthcare coverage

Flexible scheduling

Paid time off

Tuition reimbursement

Associate discounts

Qualifications

• Customer service skills and effective communication are essential.
• Knowledge of basic math required.

Responsibilities

• Help customers discover new products and inform them of food specials.
• Ensure product quality and maintain temperature logs.
• Create a welcoming environment for customers.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
• Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
• Provide customers with ordered fresh and non-perishable grocery products.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained; maintain temperature logs.
• Gain knowledge of products sold within the department and respond to questions, making suggestions.
• Create a welcoming environment for customers, making them feel valued and appreciated.
• Reinforce safety programs by following safety procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and reporting repairs needed.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflicts in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. Today, we’re serving Mariano’s customers in over 40 stores throughout the Chicago Metro area. As part of the Kroger family, we pride ourselves on diverse teams passionate about food and people, with a purpose to Feed the Human Spirit. We innovate to create memorable experiences for customers, communities, and colleagues, with food at the core.

We value people, providing resources to support your success at work and in life. Whether seeking part-time work or a new career, we offer opportunities to grow. Apply today to join Mariano’s family!

If you need reasonable accommodation during the application or pre-hiring process, please call 844-849-7136 or contact the store management.

What You’ll Receive From Us

The Kroger Family offers comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, prescriptions
• Flexible scheduling, paid time off, holiday and sick pay
• Emotional and financial support via Employee Assistance Program and Goldman Sachs Ayco
• Associate discounts on various purchases
• Up to $21,000 in tuition reimbursement
• Growth opportunities through training and career pathways

For more info, visit our Benefits Page!

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Retail