Grocery Clerk

Kroger; Naperville (IL); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading grocery store as a Grocery Clerk, where you'll create exceptional customer experiences, maintain a clean environment, and assist in achieving sales goals. This part-time role requires strong customer service and communication skills, with opportunities for growth and comprehensive benefits.

Benefits

Healthcare coverage

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Opportunities for growth

Qualifications

• Customer service skills required.
• Effective communication skills needed.
• Knowledge of basic math necessary.

Responsibilities

• Help customers discover new items and inform them of specials.
• Check product quality and ensure freshness.
• Label, stock, and inventory department merchandise.

Skills

Customer Service

Effective communication

Basic math

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
• Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products sold within the department and store.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve issues.
• Support and assist with minors, individuals with special needs, and older adults.
• Perform all essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. Today, we serve Mariano’s customers in over 40 stores throughout the Chicago Metro area.

As part of the Kroger family, we pride ourselves on diverse teams passionate about food and people, with a common purpose: To Feed the Human Spirit. We innovate to create amazing experiences for customers, communities, and each other, with food at the heart of it all.

People matter here. We aim to provide the ingredients for your success at work and in life, supporting your growth and potential. Whether you seek a part-time role or a new career path, apply today to join our Mariano’s family!

If you need reasonable accommodation to complete an application or participate in the process, please call 844-849-7136 or contact management at the location.

What You’ll Receive From Us

The Kroger family offers comprehensive benefits supporting your well-being, including:

• Healthcare coverage (medical, dental, vision, prescription)
• Flexible scheduling with paid time off, holidays, and sick leave
• Emotional and financial support via counseling and financial coaching
• Associate discounts on various purchases
• Up to $21,000 in tuition reimbursement
• Opportunities for growth through training and career pathways

For more info about benefits and eligibility, visit our Benefits Page.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Retail

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