Grocery Clerk

Kroger Mountain View Foods; Chicago (IL); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading grocery store as a Grocery Clerk, providing exceptional customer service and maintaining a clean, safe environment. Responsibilities include assisting customers, managing inventory, and ensuring product quality. Ideal for those with strong communication and customer service skills.

Benefits

Healthcare

Flexible Scheduling

Counseling

Discounts

Tuition Reimbursement

Growth Opportunities

Qualifications

• Customer service skills required.
• Effective communication skills needed.
• Basic math knowledge necessary.

Responsibilities

• Help customers discover new items and inform them of food specials.
• Check product quality and maintain safety regulations.
• Label, stock, and inventory department merchandise.

Skills

Customer Service

Effective Communication

Basic Math

Job description

Join to apply for the Grocery Clerk role at Kroger Mountain View Foods.

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Provide customers with ordered fresh and non-perishable grocery products.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained, and temperature logs are kept.
• Gain knowledge of products sold within the department and respond to questions with suggestions.
• Create a welcoming environment for customers by answering questions about products.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Inspect equipment regularly and notify management of repairs needed.
• Notify management of customer or employee accidents.
• Work cooperatively in high-paced and stressful environments.
• Manage conflicts in a reasonable and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math knowledge (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. Today, we serve Mariano’s customers in over 40 stores throughout the Chicago Metro area. As part of the Kroger family, we value diversity and innovation, aiming to create memorable experiences for our customers and communities. We believe people matter and strive to support your growth and success, whether part-time or full-time. Apply today to join our Mariano’s family!

If you need reasonable accommodation during the application process, please call 844-849-7136 or contact the store management.

What You’ll Receive From Us

The Kroger Family offers comprehensive benefits, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Dairy Product Manufacturing

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