Grocery Clerk

Kroger Mountain View Foods; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading grocery retailer seeks a Grocery Clerk to enhance customer experiences through exceptional service, maintain a clean environment, and assist in achieving sales goals. Ideal candidates will have strong customer service and communication skills. Join a diverse team committed to excellence!

Qualifications

• Customer service skills required.
• Effective communication skills needed.

Responsibilities

• Help customers discover new items.
• Check product quality and ensure freshness.
• Label, stock, and inventory department merchandise.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Job description

Join to apply for the Grocery Clerk role at Kroger Mountain View Foods.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Provide customers with ordered fresh and non-perishable grocery products.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Adhere to all food safety regulations and guidelines, maintain proper temperatures, and keep logs.
• Gain product knowledge and respond to customer questions, making suggestions about products.
• Create a welcoming environment, making customers feel valued and appreciated.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment regularly and notify management of repairs needed.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts in a reasonable and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

• Customer service skills
• Effective communication skills
• Basic math knowledge (counting, addition, subtraction)

Desired Previous Job Experience

• Customer service skills
• Retail experience

We are committed to diversity and inclusion and encourage all qualified individuals to apply. For accommodations during the application process, contact 844-849-7136 or store management.