Grocery Center Associate - Fast, Friendly Service

Food Lion; Lynchburg (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Lynchburg, VA seeks a Center Store (Grocery) Associate to provide quality customer service and maintain store standards. You will maximize sales through excellent service and minimize shrink through proper use of standard practices.

Responsibilities include stocking, shelf maintenance, adherence to safety guidelines, use of inventory tools, and completion of training. The role requires a high school diploma (preferred) and strong interpersonal skills.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability to learn multiple tasks and handle technical requirements.
• Ability to solve problems using technical information.
• Must meet minimum age requirements.
• Able to meet physical requirements of the position.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Clean shelves and shelf tag moldings with damp cloth, as needed, when stocking
• Maintain shelf allocations by stocking from tag to tag
• Place only saleable merchandise on the shelves
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Customer service

Interpersonal skills

Communication skills

Organizational skills

Problem-solving

Physical stamina

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion in Lynchburg, VA seeks a Center Store (Grocery) Associate to provide quality customer service and maintain store standards. You will maximize sales through excellent service and minimize shrink through proper use of standard practices.

Responsibilities include stocking, shelf maintenance, adherence to safety guidelines, use of inventory tools, and completion of training. The role requires a high school diploma (preferred) and strong interpersonal skills.