Grocery Center Associate: Fast, Friendly Customer Service

Food Lion; Chester (VA); On-site; USD 26,000 - 36,000; Full time

Job summary

Food Lion in Chester, VA is seeking a friendly Store Customer Service Associate to provide quality service in the Center Store department. You will help customers, maintain shelves, and follow Food Lion policies to maximize shopper satisfaction.

The role focuses on fast, accurate service, teamwork with fellow associates, safe handling of merchandise, and adherence to safety guidelines. High school diploma preferred; candidates must meet age requirements.

Qualifications

• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Clean shelves and shelf tag moldings with damp cloth when stocking
• Maintain shelf allocations by stocking from tag to tag
• Place only saleable merchandise on the shelves
• Ensure ordering, receiving, preparation, conditioning and displaying of merchandise per policies and guidelines
• Understand and use company tools such as ACIS and CAO
• Wear Food Lion uniform with name badge and neat appearance
• Perform all other duties as assigned

Skills

Interpersonal skills

Customer service

Communication

Teamwork

Adaptability

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion in Chester, VA is seeking a friendly Store Customer Service Associate to provide quality service in the Center Store department. You will help customers, maintain shelves, and follow Food Lion policies to maximize shopper satisfaction.

The role focuses on fast, accurate service, teamwork with fellow associates, safe handling of merchandise, and adherence to safety guidelines. High school diploma preferred; candidates must meet age requirements.