Greeter / To-Go Specialist

Primanti Bros Bar and Restuarant; Hampton Township (PA); On-site; USD 25,000 - 40,000; Full time

Job summary

Join a vibrant and dynamic team at an iconic establishment known for its bold flavors and welcoming atmosphere. As a Greeter, you'll be the first point of contact for guests, ensuring they feel valued and appreciated from the moment they arrive. Your role will involve managing the flow of the restaurant, providing exceptional service for both dine-in and To-Go customers, and contributing to a fun and friendly environment. With opportunities for career growth and a focus on teamwork, this position offers a chance to be part of something special while delivering memorable experiences to each guest. If you thrive in a fast-paced setting and love engaging with people, this is the perfect role for you!

Benefits

401(k)

401(k) matching

Dental Insurance

Disability insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Vision insurance

Free meals

Qualifications

• Ability to read and write in English is essential.
• Must be friendly, dependable, and able to multitask effectively.

Responsibilities

• Greet guests warmly and manage the flow of the restaurant.
• Handle take-out orders and ensure a great To-Go experience.
• Maintain cleanliness and assist with seating guests.

Skills

Good communication skills

Friendly and people-oriented

Basic math skills

Ability to operate POS system

Multitasking

Tools

POS system

Job description

Come and join a winning team here at Primanti Bros. where we are not just another sports bar, not just another family-friendly restaurant, and not just a sandwich shop. Be a part of an iconic brand originating in Pittsburgh, PA that is just a little bolder and with a little more attitude than most!

Our brand is built on three core values: being FANATICAL about our guests, fostering a sense of unity as we are GREATER TOGETHER, and BUILDING ON OUR TRADITIONS to deliver a unique and unforgettable experience.

We offer very competitive wages, a wide array of healthcare benefits upon eligibility, paid PTO upon eligibility, flexible scheduling to suit your life, a fun environment, free meals, and a place to grow your career.

Benefits:

• 401(k)
• 401(k) matching
• Dental Insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

POSITION SUMMARY

Greeters make the first great impression on Fans as well as controlling the smooth and efficient flow of the restaurant. They create a welcoming experience whether greeting a Fan at the door or on the phone. They are also responsible for providing fast service and great hospitality for our To-Go Fans.

ESSENTIAL FUNCTIONS

1. Maintains a cheerful, courteous disposition and a neat, clean, and professional image.
2. Provides a warm and welcoming greeting to each Fan including opening the door whenever possible.
3. Answers the phone with the correct greeting and within 3 rings.
4. Handles take-out and call-in orders, rings order, packages in appropriate containers. Educates Fans on retail items and keeps greeting station and retail areas well stocked.
5. Ensure an exceptional To-Go experience for every Fan, this may include delivering food to fans in our restaurant parking lot as needed.
6. Seats Fans immediately in a table or booth that is comfortable for them, while following the Floor Chart.
7. Uses a wait management system to manage the flow of the restaurant while on a Wait.
8. Attends to Fans with small children – provides a Kid’s Pack, highchair, sling or booster as needed, or with any specific requests that would make them more comfortable.
9. Checks restrooms for cleanliness and supplies every 20 minutes.
10. Possesses proficient knowledge of the menu.
11. Runs food from the Expo area and pre-buses tables as needed.
12. Busses and cleans tables and booths as needed.
13. Communicates Fan questions or concerns to Coaches as appropriate.
14. Balances cash drawer as needed.
15. Adheres to all safety and sanitation policies and procedures throughout shift.
16. Completes the opening, shift change, and closing checklists found in multi-colored wall units as well as weekly and monthly cleaning tasks.
17. Performs other duties as needed per Coach request.

SKILLS AND ABILITIES

1. Ability to write and read the English language.
2. Good communication skills, friendly, and people oriented.
3. Enthusiastic, dependable, courteous, able to multitask.
4. Possesses basic math skills.
5. Able to operate POS system for transactions.

QUALIFICATION STANDARDS

1. Stands 100% of the shift.
2. Frequent bending, stooping, reaching, and wiping.
3. Able to deliver food, beverages, and clear tables which may require lifting as much as 50lbs.

The above statements are intended to describe the general nature and level of the work being performed by Players assigned to this job. The essential functions of this job are described under the heading above. They may be subject to change at any time due to reasonable accommodation or other reasons. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.