Sales Coordinator G&E - Territory 4

iFLY Indoor Skydiving; Overland Park (KS); Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Coordinator to drive customer satisfaction and sales growth. This exciting role involves managing inquiries, providing exceptional service, and creating memorable experiences for clients. You will work closely with marketing to develop strategies and monitor sales performance, all while enjoying a supportive environment that fosters professional development. With competitive salary and benefits, including medical plans and ongoing training, this position is perfect for someone passionate about delivering outstanding customer experiences and eager to grow in a vibrant team setting.

Benefits

Medical, Dental, Vision Plans

Paid Time Off (PTO)

401k Retirement Plan

Tuition Reimbursement

Team Member Discounts

Free Flight Time for Team Members

Ongoing Training Programs

Qualifications

• Minimum 1 year experience in sales or customer service.
• Exceptional communication skills to engage potential clients.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage inbound inquiries and provide exceptional customer service.
• Utilize a consultative sales approach to match clients with packages.
• Monitor sales performance and track key metrics for growth.

Skills

Sales Experience

Customer Service

Communication Skills

Organizational Skills

CRM Software Proficiency

Tools

Hubspot

Microsoft Office Suite

Job description

Join to apply for the Sales Coordinator G&E - Territory 4 role at iFLY Indoor Skydiving.

Our mission is to deliver the dream of flight! iFLY is a global company with over 40 U.S. locations. This is an exciting opportunity to join an established, successful, innovative company that supports your professional development.

Duties And Responsibilities

As Sales Coordinator, you will be the driving force behind our efforts to increase sales and customer satisfaction for our diverse range of event options, focusing on birthday planning. Your responsibilities include managing inbound inquiries, providing exceptional customer service, and driving YOY growth across multiple markets nationwide. You will be pivotal in creating memorable experiences for clients while achieving sales targets and expanding our market reach.

Territory 4 includes the following locations: SFBay, ONT, SAC, SD, PHX, DAL, FTW, AUS, DEN, KCO (10 locations).

Key Responsibilities

• Handle inbound calls and inquiries regarding birthday packages with professionalism and enthusiasm.
• Provide detailed information about various packages, including features, pricing, and customization options.
• Utilize a consultative sales approach to match clients with the best birthday package for their needs.
• Upsell additional services or products to enhance the overall experience and increase sales revenue.
• Build and maintain strong relationships with clients through personalized service and follow-up.
• Address and resolve concerns or issues promptly and effectively.
• Analyze market trends and customer feedback to identify opportunities for growth and improvement.
• Collaborate with the marketing team to develop and implement strategies for various markets.
• Monitor sales performance and track key metrics to ensure YOY growth targets are met.
• Present regular reports on sales activities, customer feedback, and market trends.

Required Qualifications

• Minimum 1 year experience in sales or customer service, preferably in a similar role.
• Exceptional communication skills to engage and persuade potential clients.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage time effectively in a remote setting.
• Proficiency in CRM software (Hubspot experience a plus) and Microsoft Office Suite.
• A positive attitude and a passion for delivering outstanding customer experiences.

Preferred Qualifications

• Experience in event planning or hospitality industry.
• Knowledge of various birthday package options and trends.
• Previous experience working with a nationwide client base.

The Good Stuff

• Competitive salary and performance bonus opportunities.
• Medical, dental, vision, and supplemental plans.
• Paid time off (PTO), parental leave, and company holidays.
• 401k retirement plan with generous company match.
• Private wellness coaching and Employee Assistance Programs.
• Tuition reimbursement and referral bonus programs.
• Team member discounts on retail merchandise and flight packages.
• Free flight time for team members and family.
• Ongoing training and development programs.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development