Greeter (PM Shifts) - La Zozzona

Hyatt; Scottsdale (AZ); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Discounted hotel stays

Free employee meals

Free covered parking

Medical, Dental and Vision Insurance

Job summary

Grand Hyatt Scottsdale Resort is seeking a friendly Greeter to join our Guest Services team. The role involves welcoming guests, assisting with seating, and guiding guests through the dining experience at our resort in Scottsdale, AZ.

Shifts typically run 3:30 pm to 10:30 pm, with weekends and holidays required. We offer staff meals and comprehensive benefits to full-time colleagues, along with opportunities to grow within Hyatt.

Qualifications

• Greet guests warmly and professionally.
• Assist guests with seating and menu recommendations.
• Maintain high service standards in a fast-paced environment.

Responsibilities

• Welcome guests as the first point of contact.
• Escort guests to tables and manage waiting areas.
• Offer menu recommendations and respond to questions.
• Ensure guest satisfaction and resolve issues promptly.

Skills

Customer service

Communication skills

Flexible schedule

Stamina for long shifts

Education

AZ Food Handlers License

Job description

The Hotel:

Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright, reflect the romance of the American Southwest. Our magnificently designed property and artistic architectural features amplify dramatic mountain views, inspire connections to water, and reveal enticing botanical interactions. Captivating amenities and six elevated dining experiences, led by celebrity chef Richard Blais, echo the region's variety and rich heritage-beckoning travelers to deeply connect with the illuminating essence of our surroundings.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleague's become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Roles and Responsibilities include but are not limited to:

• Majority of the shifts may be from 3:30 pm - 10:30 pm (subject to change based off of business demands).
• Greeters are responsible for welcoming and creating the first impression for Guests. These individuals have the ability to influence the overall restaurant experience by their interactions that include providing table accommodations and offering menu recommendations.
• Greeters may be the final point of contact and have the ability to ensure guest satisfaction.
• If you have worked as a restaurant host/hostess, your skills are invaluable to the position of Greeter at Hyatt. Your restaurant job experience will give you the tools to be successful as a restaurant Greeter at Hyatt.

Qualifications:

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal communication skills.
• Ability to stand for long periods.
• Must be able to work a flexible schedule, including weekends and holidays.
• Valid AZ Food Handlers License.

Benefits & Perks

• Opportunities to work around the world with Hyatt Hotels and Resorts
• Discounted & Complimentary Hotel Room Nights
• Enjoy free employee meals in our employee dining hall
• Free covered parking
• Medical Dental and Vision Insurance (Full-time colleagues)
• Retirement savings plan
• Excellent training and professional development
• Tuition/Wellness reimbursement, up to $1,000 a year!
• Employee Stock Purchase plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

Our Values:

Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

About The Hiring Process

We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.