Bell Attendant (PM) | Full Time

Grand Hyatt; Scottsdale (AZ); In loco; USD 18.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discounted hotel stays

Free employee meals

Free parking

Health insurance (full-time)

Retirement plan

Training & development

Tuition reimbursement

Stock Purchase plan

Retail discounts

Descrizione del lavoro

Grand Hyatt Scottsdale Resort in Scottsdale, AZ seeks Guest Services Attendants to ensure guest comfort, assist with luggage and room features, and support smooth check-in/out. The role emphasizes friendly service, strong communication, and a welcoming presence in a high-visibility setting.

Starting pay is $15.50 per hour plus tips, with typical shifts from 3:00 PM to 11:30 PM. The position offers full-time hours and benefits aligned with a hospitality career at a premier resort.

Competenze

• A true desire to satisfy the needs of others in a fast-paced environment.
• Valid Driver’s License
• Refined verbal communication skills.
• Must have physical stamina to lift moderate amounts of weight.
• Basic computer knowledge.
• Must be available to work a flexible schedule, including afternoons, evenings, weekends, and holidays. Typical shifts are from 3:00 PM to 11:30 PM.
• Exceptional customer service.
• Ability to stand for up to 8 hours.

Mansioni

• Starting rate: $15.50 per hour plus tips.
• Guest Services Attendants coordinate with Front Office and Valet to escort guests and transport luggage.
• Assist in check-in and checkout experiences and provide hotel recommendations.
• Maintain high pace and engagement, with opportunities for casual guest conversations.

Conoscenze

Customer service

Verbal communication

Stamina

Flexible schedule

Driver's license

Basic computer skills

Guest relations

Professionalism

Descrizione del lavoro

Organization- Grand Hyatt Scottsdale Resort

Summary

The Hotel

Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright, reflect the romance of the American Southwest. Our magnificently designed property and artistic architectural features amplify dramatic mountain views, inspire connections to water, and reveal enticing botanical interactions. Captivating amenities and six elevated dining experiences, led by celebrity chef Richard Blais, echo the region's variety and rich heritage–beckoning travelers to deeply connect with the illuminating essence of our surroundings. At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleague’s become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Benefits & Perks

• Opportunities to work around the world with Hyatt Hotels and Resorts
• Discounted & Complimentary Hotel Room Nights
• Enjoy free employee meals in our employee dining hall
• Free covered parking
• Medical Dental and Vision Insurance (Full-time colleagues)
• Retirement savings plan
• Excellent training and professional development
• Tuition/Wellness reimbursement, up to $1,000 a year!
• Employee Stock Purchase plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

Roles and Responsibilities include but are not limited to:

• Starting rate: $15.50 per hour plus tips

Guest Services Attendants are in constant communication with the Front Office and Valet Team to ensure guests are escorted and their luggage & personal items are transported to and from the guest rooms efficiently. It is important to ensure that guests are comfortable with accommodations and are familiar with room offerings and features. Additionally, the Guest Service Attendant role is to assist in ensuring efficient check-in and checkout experience. This role consists of a high volume of walking. This highly visible role gives opportunity for casual conversation and Hotel or local recommendations. View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Valid Driver’s License
• Refined verbal communication skills.
• Must have physical stamina to lift moderate amounts of weight.
• Basic computer knowledge.
• Must be available to work a flexible schedule, including afternoons, evenings, weekends, and holidays. Typical shifts are from 3:00 PM to 11:30 PM.
• Exceptional customer service.
• Ability to stand for up to 8 hours.

Our Values:

Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.