Greeter | Part-Time | PPG Paints Arena

Oak View Group; Pittsburgh (Allegheny County); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Union benefits

Job summary

Oak View Group’s Greeter position welcomes guests and directs them to their destinations during events at the PPG Paints Arena. The role is paid at an hourly rate of $16.87 (per CBA) and requires union membership upon invitation after a 90-day probation.

This opening will remain posted until October 16, 2026, and emphasizes delivering superior guest service, enforcing building rules, and maintaining safety and orderly crowd flow.

Qualifications

• Strong customer service skills.
• Excellent verbal and interpersonal skills.
• Professional presentation, appearance, and work ethic.
• Ability to work irregular hours, including night shifts, weekends, and holidays.
• Ability to interact with all levels of staff, including management.
• Must join the union after 90‑day probation.

Responsibilities

• Deliver superior guest service while ensuring proper building and governmental protocols are being followed.
• Provide directional assistance to guests by being knowledgeable about locations throughout the facility, as well as assist with crowd flow.
• Keep area clear of debris/spills to ensure a safe environment.
• Enforce rules and regulations of the building.
• Provide courtesy, respect, and professionalism to all guests and fellow employees.

Skills

Customer service

Verbal communication

Interpersonal skills

Professional appearance

Work ethic

Flexible hours

Job description

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world‑class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Greeter position will greet and direct guests to assist them in locating and arriving at their proper destination during events. The role will pay an hourly rate of $16.87 (per CBA). It will require union membership, upon invitation, following a 90‑day probationary period. This position will remain open until October 16, 2026.

Benefits

Union agreement benefits apply as per the union agreement.

About The Venue

As a leading entertainment venue, PPG Paints Arena is the regional epicenter for athletic events, concerts, and family shows in Western Pennsylvania and home to the NHL’s Pittsburgh Penguins.

Responsibilities

• Deliver superior guest service while ensuring proper building and governmental protocols are being followed.


• Provide directional assistance to guests by being knowledgeable about locations throughout the facility, as well as assist with crowd flow.


• Keep area clear of debris/spills to ensure a safe environment.


• Enforce rules and regulations of the building.


• Provide courtesy, respect, and professionalism to all guests and fellow employees.

Qualifications

• Ability to work with minimal supervision.


• Strong customer service skills.


• Excellent verbal and interpersonal skills.


• Professional presentation, appearance, and work ethic.


• Ability to work irregular hours, including night shifts, weekends, and holidays.


• Ability to interact with all levels of staff, including management.


• Will be required to join the union, upon invitation, following a 90‑day probationary period.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.