Greeter - Ka%27ana Kitchen - Casual

Hyatt Hotels Corporation; Wailea (HI); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

401K Retirement Savings Plan

Discounted rooms at Hyatt location

Job summary

Andaz Maui at Wailea, part of Hyatt Hotels Corporation, is seeking friendly Ka’ana Hosts to welcome guests and create memorable dining experiences. You’ll assist guests, offer menu recommendations and coordinate seating in a fast-paced resort restaurant setting.

The role requires strong verbal communication, a warm personality, and the ability to stand for long periods. Two full days of availability per week are required, with shifts including mornings, middays and evenings.

Qualifications

• Fun and articulate person with a great sense of humor and attitude.
• A true desire to satisfy the needs of others in a fast paced environment.
• Ability to engage in casual conversation and create the restaurant experience of a guest by your style and service attributes.
• Refined verbal communication skills.
• Ability to stand for long periods of time.
• Ability to work with electronic reservation and seating systems.
• Must be able to provide a minimum of two full days of work availability each week - full day work availability includes early morning, midday, afternoon and evenings shifts.

Responsibilities

• Ka’ana Hosts are responsible for welcoming and creating the first impression for guests and have the ability to influence the overall restaurant experience by their interactions that include providing table accommodations and offering menu recommendations.
• Hosts may be the final point of contact and have the ability to ensure guest satisfaction.

Skills

Fun and articulate

Great sense of humor

Customer focus

Verbal communication

Casual conversation

Guest service mindset

Availability for shifts

Stamina to stand

Tools

Electronic reservation systems

Job description

\"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.\"

Peggy Focheux Duval: Director of Learning & Development, France

Andaz Maui at Wailea is the first resort for the Andaz brand. Situated on Maui’s premier southwestern coastline, the 15-acre beachfront resort is located along Mokapu Beach in Wailea, one of the most sought after leisure and resort destinations in the world. The luxury resort community of Wailea includes a 1.2 mile-long oceanfront beach path connecting five crescent-shaped, golden-sand beaches, a premier shopping center and distinguished restaurants.

\"Ka’ana Kitchen\" is the premier restaurant in Wailea in a second-to-none location. Featuring dishes using the freshest local ingredients and prepared in a kiawe wood burning oven, the menu direction is dictated by what is fresh and in season. This full service restaurant caters to resort guests and local patrons every day for breakfast and dinner.

Ka’ana Hosts are responsible for welcoming and creating the first impression for guests. These individuals have the ability to influence the overall restaurant experience by their interactions that include providing table accommodations and offering menu recommendations. Hosts may be the final point of contact and have the ability to ensure guest satisfaction.

Hyatt has redefined the hotel experience that reflects the Hindi meaning of \"Andaz, personal style\". Local inspirations, simplified luxuries, uncompromised service and leading edge design all create the Andaz concept which is growing worldwide.

Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

This is not your typical career opportunity. This is the Hyatt Touch.

90 - Day Probationary Rate: $22.70

Hourly Rate: $26.71

This role will be eligible for the following benefits, after meeting initial eligibility times:

• 401K Retirement Savings Plan
• Discounted rooms at any participating Hyatt location upon employment

When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleague who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Fun and articulate person with a great sense of humor and attitude
• A true desire to satisfy the needs of others in a fast paced environment
• Ability to engage in casual conversation and create the restaurant experience of a guest by your style and service attributes
• Refined verbal communication skills
• Ability to stand for long periods of time
• Ability to work with electronic reservation and seating systems
• Must be able to provide a minimum of two full days of work availability each week - full day work availability includes early morning, midday, afternoon and evenings shifts.

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