Greeter/Host (PT or FT) at Ironwood Restaurant - The Valley Hotel, Curio by Hilton

Homewood Hotel LLC; Ironwood (MI); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Competitive Salary Daily Pay!

Team Member Hotel Discount Program

Uniforms Provided for most positions

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor Hospitality seeks a Greeter/Host (FT or PT) for Ironwood Restaurant, The Valley Hotel Curio by Hilton. Reports to Food & Beverage Manager, Restaurant Manager, and Food & Beverage Director. Greet and seat guests, manage dining flow, and support excellent guest experiences in a fast-paced setting.

Ideal candidate brings 3–6 months in food/beverage service, strong English, and the ability to lift 20–40 lbs and stand for long periods. Competitive benefits and daily pay options offered.

Qualifications

• Education: High school diploma or equivalent experience.
• Experience: Three - Six months in a food/beverage services environment or establishment.
• Skills: Vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
• Able to read, speak and understand English.
• Able to lift, push, carry 20 - 40 lbs.
• Stand continuously for long periods of time.

Responsibilities

• Greet guests, escort them to their table, pull chair out for the guest, and present menus.
• Make sure entry doors are clean, inviting, and welcoming.
• Ensure menus are clean, complete with any special food and beverage items.
• Inform servers of their location and assigned station.
• Plan seating chart and organize reservations for the evening.
• Coordinate with phone reservationists to confirm all reservations.
• Coordinate with manager for private party staffing.
• Coordinate with kitchen to verify item availability.
• Maintain communication with servers, manager, and kitchen for timing.
• Greet guests leaving to ensure a pleasant dining experience.

Skills

Vision ability

Manual coordination

English

Lifting 20-40 lbs

Standing long hours

Education

High school diploma or equivalent

Job description

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here. Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

Position: Greeter/Host (FT or PT) at Ironwood Restaurant, The Valley Hotel Curio by Hilton Reports To: Food and Beverage Manager, Restaurant Manager, Food and Beverage Director

Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits. We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.

POSITION PROFILE

Greet and seat all guests and ensure a quality dining experience. Supervises and coordinate the activities of the dining room in a restaurant.

ESSENTIAL JOB FUNCTION

• Greet guests, escort them to their table, pull chair out for the guest, and present menus.
• Make sure entry doors are clean, free of debris and are inviting, and welcoming.
• Make sure all menus are wiped down, free of spots or stains, and complete with any special food and beverage items.
• Inform servers of their location and assigned station.
• Plan out the seating chart and organize the reservations for the evening.
• Check with the phone reservationists or answering machine messages to assure you have all reservations.
• Check with manager to assure private parties are properly staffed and organized for the evening.
• Check with kitchen to verify menu items are readily available.
• Keep in constant contact with the servers, manager, and the kitchen to ensure timing and food preparation is synchronized with guest flow.
• Greet guest leaving the restaurant to ensure guest had a pleasant dining experience.
• Check to see that everything was wonderful.
• Not only is the host or hostess the first impression the guest gets when they come to an establishment they are also the last.
• Check with every guest to notating any problem to quickly get a manager.

DESIRED SKILLS AND QUALIFICATIONS

• Education: High school diploma or equivalent experience.
• Experience: Three - Six months in a food/beverage services environment or establishment.
• Skills and Abilities: Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
• Able to read, speak and understand English.
• Able to lift, push, carry 20 - 40 lbs.
• Stand continuously for long periods of time.

BENEFITS PACKAGE

• Competitive Salary Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement

If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for Birmingham, this could be the perfect home for you! Are you passionate and creative with a desire to grow? We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans. Our mission to go beyond hospitality by creating memorable experiences and lasting connections with our guests. It's our uncomprising passion for outstanding service that makes us who we are. At the core of this philosophy is our people. Our culture runs on passion, enthusiasm and fun. We love what we do! We set the bar high and we are relentless in our pursuit to re-define hospitality.