Restaurant Server at Ironwood - The Valley Hotel, Curio by Hilton

Valley Hotel Homewood Birmingham, Curio Collection by Hilton; Five Points South (AL); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay!

Hotel Discount Program

Uniforms Provided

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor Hospitality is seeking a Restaurant Server for our Birmingham area property. You’ll greet guests, take orders, serve meals and beverages, and ensure a positive dining experience while upholding standards.

We value attentive, friendly team players who communicate well and maintain cleanliness. Competitive salary and benefits, Daily Pay, and hotel discounts are part of our comprehensive program.

Qualifications

• High school education or equivalent.
• Three to six months in a food/beverage services environment.
• Must have vision ability to clearly see detailed guest checks, computer printouts, etc.
• Must have manual coordination to punch buttons, grasp items and carry trays.
• Able to read, speak and understand English.
• Able to lift, push, carry 20–40 lbs.
• Stand continuously for long periods of time.

Responsibilities

• Greet and take food and drink orders from restaurant customers, serve the orders and accommodate special needs/requests.
• Remain attentive to customers throughout the dining experience and uphold service standards.
• Restock and clean as opening/closing side-work as instructed.
• Memorize menu items and specials to answer questions and make recommendations.
• Maintain cleanliness of restaurant, wait-station, and kitchen service areas.
• Present a clean and professional appearance at all times.
• Attend pre-meal and departmental meetings to enhance knowledge.
• Respond to customer inquiries in person and by phone with timely information.

Skills

English proficiency

Customer service

Stamina

Teamwork

Education

High school or equivalent

Job description

COMPANY OVERVIEWAt Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.Position: Restaurant ServerReports To: Food & Beverage Manager, Restaurant ManagerCOMPANY OVERVIEW:Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.POSITION PROFILE:Ensure that guests have an enjoyable dining experience by providing prompt and courteous food and beverage services to restaurant customers.ESSENTIAL JOB FUNCTION:Greet and take food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.Complete all restocking and cleaning duties by performing opening and closing side-work as instructed.Memorize menu items, recipes and daily specials in order to answer questions and make recommendation to customers.Maintain cleanliness standards in restaurant, wait- station, and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.Control allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed.Receive proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.Attend all pre-meal and departmental meetings in person to enhance communications and gain knowledge of products, service and facility.Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information to provide quality customer service.Present a clean and professional appearance at all times.Maintain a friendly, cheerful and courteous demeanor always. Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.Perform other duties as assigned, requested or deemed necessary by management.DESIRED SKILLS AND QUALIFICATIONS:Education: High school education or equivalent experience.Experience: Three - six months in a food/beverage services environment or establishment.Skills and Abilities: Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Able to read, speak and understand English. Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests. #INDvalleyBENEFITS PACKAGECompetitive SalaryDaily Pay!Team Member Hotel Discount ProgramUniforms Provided for most positionsBenefits - Health, Dental, Vision, Life Insurance, and other supplemental optionsPaid PTO401k with employer matchFood and Beverage DiscountsTuition ReimbursementIf you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for Birmingham, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk!