Restaurant Supervisor - The Valley Hotel, Curio by Hilton

ValorHospitality; Five Points South (AL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay

Hotel Discount Program

Uniforms Provided

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor Hospitality is seeking a Restaurant Supervisor in Birmingham, AL to lead shift operations, coordinate with the kitchen, and ensure exceptional service and compliance with company standards. You will hire and train staff, manage promotions, and drive guest satisfaction while safeguarding assets and profitability.

Ideal candidates have 2+ years in food/beverage, solid communication and leadership skills, and a hands-on approach to daily operations, sanitation, and safety.

Qualifications

• Two to Four-year college degree or equivalent education/experience.
• Minimum of two-year experience in the food and beverage industry.
• Requires basic knowledge of restaurant operations.
• Excellent oral, written and presentation skills.
• Ability to delegate, manage manpower and establish priorities.
• Listen effectively and communicate professionally.

Responsibilities

• Supervise shift operations in the restaurant and liaise with kitchen staff for smooth operations and safety.
• Supervise restaurant associates: interview, hire recommendations, scheduling, training, development and coaching.
• Create and implement promotions, displays, buffets to capture more local guests.
• Maximize bar profitability through portion control and accurate charges.
• Maintain sanitation standards and supervise equipment to protect assets and ensure compliance.
• Investigate guest needs and respond to inquiries to enhance guest experience and future sales.
• Update cash management system and generate reports for restaurant administration.
• May serve as manager on duty and handle special projects as assigned.

Skills

Hospitality basics

Oral & written comms

Presentation skills

Delegation

Staff management

Listening

Education

Two to Four-year college degree

Job description

COMPANY OVERVIEWAt Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.Position: Restaurant SupervisorReports To: Restaurant Manager, Director of Food & Beverage or General ManagerCOMPANY OVERVIEW:Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.POSITION PROFILE:Supervise the associates in the shift operations and aid in the administration of the Restaurant to achieve guest satisfaction, quality service, compliance of policies and procedures while meeting/exceeding financial goals.ESSENTIAL JOB FUNCTION:Supervise the shift's operations in the restaurant and liaise with the kitchen staff to ensure smooth operations, compliance with procedures and safety regulations and an optimal level of quality service and hospitality are achieved.Supervise the restaurant associates; interview, recommend hiring, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline as appropriate with the guidance of the restaurant management team.Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market.Avoid legal challenges by conforming to the regulations of the alcoholic beverage commission.Maximize bar profitability by ensuring portion control; monitoring accuracy of charges.Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; supervise the maintenance of restaurant equipment to protect the assets, while securing revenues and complying with legal regulations and ensure quality service.Investigate, resolve, respond to guest needs, inquires, comments and/or problems to ensure a quality experience and enhance future sales prospects.Update the cash management system and compile, generate and prepare various reports to aid in the administration of the Restaurant.Respond to guest needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.Supervise the maintenance/sanitation of the restaurant and equipment during the shift to protect the assets, comply with regulations and ensure quality service.Perform special projects and other responsibilities as assigned. May serve as manager on duty.Any other duties as assigned.DESIRED SKILLS AND QUALIFICATIONS:Education: Two to Four-year college degree or equivalent education/experience.Experience: Minimum of two-year experience in the food and beverage industrySkills and Abilities: Requires basic knowledge of restaurant operations. Possess excellent oral, written and presentation skills. Ability to delegate, manage manpower and establish priorities consistent with department/hotel objectives. Listen effectively. Operate department within the guidelines of the Foundation Document. Communicate to both, guests and fellow associates, professionally and positively. #INDvalleyBENEFITS PACKAGECompetitive SalaryDaily Pay!Team Member Hotel Discount ProgramUniforms Provided for most positionsBenefits - Health, Dental, Vision, Life Insurance, and other supplemental optionsPaid PTO401k with employer matchFood and Beverage DiscountsTuition ReimbursementIf you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for Birmingham, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk!