Greeter/Host (PT or FT) at Ironwood Restaurant - The Valley Hotel, Curio by Hilton

Valley Hotel Homewood Birmingham, Curio Collection by Hilton; Five Points South (AL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Daily Pay

Hotel Discount Program

Uniforms Provided

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

The Valley Hotel Curio Collection by Hilton is seeking a friendly Greeter/Host for Ironwood Restaurant. This role greets guests, seats them, presents menus, and coordinates with servers to ensure a smooth dining experience. You will be the first and last impression for guests, helping create a welcoming Birmingham experience.

Two-way communication with the dining team is essential, as is a professional appearance, reliability, and the ability to handle reservations and busy periods with courtesy.

Qualifications

• High school diploma or equivalent; relevant hospitality experience preferred.
• 3–6 months in a food/beverage service environment.
• Must read, speak and understand English; able to lift 20–40 lbs and stand for long periods.

Responsibilities

• Greet guests, escort to tables, present menus, and pull out chairs.
• Maintain a clean, inviting entry and dining area; ensure menus are ready.
• Coordinate seating and reservations with servers and kitchen to balance guest flow.
• Greet departing guests and confirm satisfaction; report issues to management.
• Support smooth restaurant operations and assist the dining room team as needed.

Skills

Vision ability

Manual coordination

English proficiency

Lift 20–40 lbs

Stand for long periods

Education

High school diploma or equivalent

Job description

COMPANY OVERVIEWAt Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.Position: Greeter/Host (FT or PT) at Ironwood Restaurant, The Valley Hotel Curio by HiltonReports To: Food and Beverage Manager, Restaurant Manager, Food and Beverage DirectorCOMPANY OVERVIEW:Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.POSITION PROFILE:Greet and seat all guests and ensure a quality dining experience. Supervises and coordinate the activities of the dining room in a restaurant.ESSENTIAL JOB FUNCTION:Greet guests, escort them to their table, pull chair out for the guest, and present menus.Make sure entry doors are clean, free of debris and are inviting, and welcoming.Make sure all menus are wiped down, free of spots or stains, and complete with any special food and beverage items.Inform servers of their location and assigned station. Plan out the seating chart and organize the reservations for the evening.Check with the phone reservationists or answering machine messages to assure you have all reservations.Check with manager to assure private parties are properly staffed and organized for the evening.Check with kitchen to verify menu items are readily available.Keep in constant contact with the servers, manager, and the kitchen to ensure timing and food preparation is synchronized with guest flow.Greet guest leaving the restaurant to ensure guest had a pleasant dining experience. Check to see that everything was wonderful. Not only is the host or hostess the first impression the guest gets when they come to an establishment they are also the last.Check with every guest to notating any problem to quickly get a manager.DESIRED SKILLS AND QUALIFICATIONS:Education: High school diploma or equivalent experience.Experience: Three - Six months in a food/beverage services environment or establishment.Skills and Abilities: Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Able to read, speak and understand English. Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. #INDvalleyBENEFITS PACKAGECompetitive SalaryDaily Pay!Team Member Hotel Discount ProgramUniforms Provided for most positionsBenefits - Health, Dental, Vision, Life Insurance, and other supplemental optionsPaid PTO401k with employer matchFood and Beverage DiscountsTuition ReimbursementIf you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for Birmingham, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk!