Host

Big Whiskey's American Restaurant & Bar; Tulsa (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Job summary

Big Whiskey's American Restaurant & Bar in Tulsa, OK is seeking a friendly host/hostess to warmly greet guests on arrival and manage the seating process to best serve guests’ wishes. The role focuses on creating a welcoming first impression and coordinating seating to optimize table turnover.

Responsibilities include recording parties, providing estimated wait times, handling special seating requests, and relaying messages to servers.

Qualifications

• No previous restaurant experience required.
• Be able to work in a standing position for long periods of time (up to 5 hours).
• Be able to communicate clearly and effectively in the predominant language(s) of our guests.
• Must have exceptional grooming habits.

Responsibilities

• Warmly and graciously greet all guests upon arrival.
• When possible, open the front door for guests entering or leaving the restaurant.
• Record guest names and the number of people in their party when immediate seating is limited.
• Call out name and number of party when tables become available.
• Provide guests with estimated waiting time.
• Accommodate special seating requests for guests whenever possible.
• Seat guests based on guest preferences and balancing of customer flow in service stations.
• Help bus tables and help keep floors clean.
• Keep hostess stand and closet clean and stocked.
• Clean all windows in the foyer.
• Stock bathrooms and make sure they stay clean with hourly bathroom checks.
• Upon seating, offer guests a menu and inform them of their server’s name.
• Relay messages to servers as needed.
• Thank guests as they leave and invite them to return.
• Answer the phone with a smile and the correct greeting.

Skills

Guest greeting

Clear communication

Grooming standards

Stand for long periods

Job description

Summary of Position

Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.

Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.

Benefits

• Employee discounts
• Flexible schedule

Duties and Responsibilities

• Warmly and graciously greet all guests upon arrival
• When possible, open the front door for guests entering or leaving the restaurant
• When immediate seating is limited, record guest names and the number of people in their party
• Call out name and number of party when tables become available
• Provide guests with estimated waiting time
• Accommodate special seating requests for guests whenever possible
• Seat guests based on guest preferences and balancing of customer flow in service stations
• Help bus tables and help keep floors clean
• Keep hostess stand and closet clean and stocked
• Clean all windows in the foyer
• Stock bathrooms and make sure they stay clean with hourly bathroom checks
• Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness
• Relay messages to servers as needed
• Thank guests as they leave and invite them to return
• Answer the phone with a smile and the correct greeting

Qualifications

• No previous restaurant experience required
• Be able to work in a standing position for long periods of time (up to 5 hours)
• Be able to communicate clearly and effectively in the predominant language(s) of our guests
• Must have exceptional grooming habits