Graphic Designer & Center Associate (Entry-Level)

The UPS Store 7171; Hales Corners (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

The UPS Store 7171 in Wisconsin is seeking an entry-level Center Associate | Graphic Designer to deliver high-quality customer service and assist with design-to-print projects. You will learn to promote, define, cost, create, produce and supply design and final print work, taking concepts from idea to finished product.

The role emphasizes learning business skills, portfolio development, and hands-on production experience in a fast-paced retail setting, with opportunities to grow alongside a

Qualifications

• One year of customer service experience required (more preferred).
• Minimum one year of experience in a print production/graphic design role or a two-year degree in graphic design or a related field.
• Aptitude to learn commercial printing and cutting equipment.
• Able to work weekend days as required.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Knowledge and application of printing concepts.
• Good communication and people skills.
• Strong analytical and math skills.
• Highly organized and detail oriented.
• Good project and time management skills.
• Able to work and complete tasks independently in a quick turn environment.
• Able to work collaboratively.
• High energy level.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.

Responsibilities

• Understands and fulfills the needs of walk-in customers and telephone/email inquiries.
• Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership.
• Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience.
• Takes ownership of customers’ returning, packing, shipping, and/or print problems and offers viable solutions.
• Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed.
• Produces/designs, proofs, and updates materials for print projects using Adobe products.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Prioritizes and optimizes the work load to streamline the production flow Frequently multi-tasks while maintaining extreme attention to detail and high quality control.
• Maintains a clean, organized, and safe working environment.
• May open and/or close the store and perform end-of-day accounting, etc.
• Takes action to learn NEW products, services, alternative solutions, and industry trends as well as occasionally reviewing/retraining on lesser used services.
• Performs other duties as assigned.

Skills

Customer service

Communication

Team player

Time management

Attention to detail

Education

Two-year degree in graphic design or related field

Tools

Microsoft Office

Adobe Suites

Job description

The UPS Store 7171 in Wisconsin is seeking an entry-level Center Associate | Graphic Designer to deliver high-quality customer service and assist with design-to-print projects. You will learn to promote, define, cost, create, produce and supply design and final print work, taking concepts from idea to finished product.

The role emphasizes learning business skills, portfolio development, and hands-on production experience in a fast-paced retail setting, with opportunities to grow alongside a