Center Associate / Graphic Designer

The UPS Store 7171; Hales Corners (WI); Presencial; USD 17.000 - 22.000; A tiempo parcial

Descripción de la vacante

The UPS Store 7171 in Wisconsin is seeking an entry-level Center Associate | Graphic Designer to deliver high-quality customer service and assist with design-to-print projects. You will learn to promote, define, cost, create, produce and supply design and final print work, taking concepts from idea to finished product.

The role emphasizes learning business skills, portfolio development, and hands-on production experience in a fast-paced retail setting, with opportunities to grow alongside a

Formación

• One year of customer service experience required (more preferred).
• Minimum one year of experience in a print production/graphic design role or a two-year degree in graphic design or a related field.
• Aptitude to learn commercial printing and cutting equipment.
• Able to work weekend days as required.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Knowledge and application of printing concepts.
• Good communication and people skills.
• Strong analytical and math skills.
• Highly organized and detail oriented.
• Good project and time management skills.
• Able to work and complete tasks independently in a quick turn environment.
• Able to work collaboratively.
• High energy level.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.

Responsabilidades

• Understands and fulfills the needs of walk-in customers and telephone/email inquiries.
• Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership.
• Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience.
• Takes ownership of customers’ returning, packing, shipping, and/or print problems and offers viable solutions.
• Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed.
• Produces/designs, proofs, and updates materials for print projects using Adobe products.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Prioritizes and optimizes the work load to streamline the production flow Frequently multi-tasks while maintaining extreme attention to detail and high quality control.
• Maintains a clean, organized, and safe working environment.
• May open and/or close the store and perform end-of-day accounting, etc.
• Takes action to learn NEW products, services, alternative solutions, and industry trends as well as occasionally reviewing/retraining on lesser used services.
• Performs other duties as assigned.

Conocimientos

Customer service

Communication

Team player

Time management

Attention to detail

Educación

Two-year degree in graphic design or related field

Herramientas

Microsoft Office

Adobe Suites

Descripción del empleo

Center Associate | Graphic Designer delivers world-class customer service and design-to-print products to all retail customers - including business owners, corporate professionals, and busy families.

This entry-level graphic design position offers a unique opportunity to build turn-key skills. Centers associates learn how to promote, define, cost, create, produce and supply design and final print work. As opposed to a full-time graphic design position, this job requires a complete approach from idea creation through production to finished product. You must make what you design and design what the customer requires.

The UPS Store provides a variety of services - shipping, returning, package handling, shredding, notarizing, packing, faxing and a variety of mailing tasks. Graphic design is only one small part of a dynamic and fast paced position. If you are looking for a full time graphic design position, this is not the job for you. Actual graphic design is a small percentage of the complete job. It is ideal for people seeking to learn business skills and start to build a portfolio of design work and production expertise.

The ideal candidate has a strong desire to learn, a friendly and genuinely helpful demeanor, and a professional appearance. He or she is driven to succeed and is an energetic self-starter and team-player who is trustworthy and a fast learner.

Responsibilities

• Understands and fulfills the needs of walk-in customers and telephone/email inquiries
• Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership
• Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience
• Takes ownership of customers’ returning, packing, shipping, and/or print problems and offers viable solutions
• Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed
• Produces/designs, proofs, and updates materials for print projects using Adobe products
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Prioritizes and optimizes the work load to streamline the production flowFrequently multi-tasks while maintaining extreme attention to detail and high quality control
• Maintains a clean, organized, and safe working environment
• May open and/or close the store and perform end-of-day accounting, etc.
• Takes action to learn NEW products, services, alternative solutions, and industry trends as well as occasionally reviewing/retraining on lesser used services
• Performs other duties as assigned

Qualifications

• One year of customer service experience required (more preferred)
• Minimum one year of experience in a print production/graphic design role or a two-year degree in graphic design or a related field
• Aptitude to learn commercial printing and cutting equipment
• Able to work weekend days as required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Knowledge and application of printing concepts
• Good communication and people skills
• Strong analytical and math skills
• Highly organized and detail oriented
• Good project and time management skills
• Able to work and complete tasks independently in a quick turn environment
• Able to work collaboratively
• High energy level
• Prompt, reliable, and responsible
• Able to lift 40+ pounds