Grants Operations & Compliance Specialist

Genentech, Inc.; San Francisco (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Genentech, Inc. is seeking a Grants Operations professional to support external grant applicants and internal program inquiries. You will handle inquiries, review applications for compliance, and prepare informative reports to guide decisions.

The role emphasizes customer service excellence, collaboration, and process improvement within Corporate and Employee Giving, contributing to a diverse, equitable community impact.

Qualifications

• Bachelor’s degree required.
• 3+ years in corporate philanthropy, private foundation program management, or grantmaking preferred.
• Extensive customer service/focus experience.
• High-level proficiency in MS Office and Google applications (gCal, gDoc, etc).
• Experience with Salesforce or grants management platforms preferred.

Responsibilities

• Provide exceptional customer service support to external grant applicants by resolving phone and email inquiries.
• Respond to internal employee inquiries and/or triage questions related to employee engagement / volunteer programs, charitable giving, etc.
• Review grant applications for compliance based on internal SOPs and policies. Conduct compliant, thorough and appropriate assessments in a timely manner
• Prepare reports by collecting, analyzing, and summarizing information
• Continually evaluate, prioritize, and enhance existing processes and systems to drive improvements, efficiencies, and compliance risk mitigation
• Participate in department wide initiatives, programs, and workstreams
• Contribute to a team culture of innovation, enterprise-level thinking, collaboration, and impact.

Skills

Organizational skills

Interpersonal skills

Written & verbal communication

Attention to detail

Multitasking

Adaptability

Problem solving

MS Office & Google Apps

Salesforce/Grants mgmt

Education

Bachelor's degree

Tools

Salesforce

Job description

Genentech, Inc. is seeking a Grants Operations professional to support external grant applicants and internal program inquiries. You will handle inquiries, review applications for compliance, and prepare informative reports to guide decisions.

The role emphasizes customer service excellence, collaboration, and process improvement within Corporate and Employee Giving, contributing to a diverse, equitable community impact.