Senior Director, Public Affairs & Access Operations

Genentech; San Francisco (CA); On-site; USD 201,000 - 374,000; Full time

Job summary

Genentech is seeking a Senior Director of PAA Business Operations to lead a centralized team supporting external affairs, access strategy, contracting, patient experience, and corporate communications. The role partners with five VP-level function leads, overseeing program management, operations, and people practices to drive strategy, governance, and performance.

Experienced leader will manage a diverse set of teams, foster inclusion, ensure compliance, and optimize resources.

Qualifications

• Bachelor’s degree required; 15+ years of relevant experience in operations, management consulting, or strategy and operations.
• Minimum 8 years in people management; proven track record leading high-performing teams.
• Strong leadership with ability to drive change while balancing risks and pace.

Responsibilities

• Leads multi-team strategy and operations function; sets vision, priorities, and budget.
• Provides strategic partnership to senior leadership to drive business impact across PAA.
• Oversees PAA operational areas: program management, business continuity, agile operations, and people processes.
• Drives strategic planning, resource allocation, and leadership development initiatives.
• Develops and executes cross-functional communication and engagement strategies to foster belonging and collaboration.

Skills

Strategic planning

People management

Operations leadership

Cross-functional collaboration

Budget oversight

Healthcare compliance

Education

Bachelor's degree

Tools

HR systems

Job description

Genentech is seeking a Senior Director of PAA Business Operations to lead a centralized team supporting external affairs, access strategy, contracting, patient experience, and corporate communications. The role partners with five VP-level function leads, overseeing program management, operations, and people practices to drive strategy, governance, and performance.

Experienced leader will manage a diverse set of teams, foster inclusion, ensure compliance, and optimize resources.