Grantee Child Services Coordinator

Cincy CAA; Cincinnati (OH); Hybrid; USD 42,000 - 66,000; Full time

Job summary

The Cincinnati-Hamilton County Community Action Agency seeks a Grantee Services Coordinator to oversee Head Start programs, coordinate referrals to mental health and disability services, and ensure compliance with standards.

You will work with families, children, and staff to deliver timely, compassionate services, maintain records in Child Plus, and partner with schools and providers while upholding confidentiality.

Qualifications

• Bachelor’s degree in social work, child development, psychology or a related field; Master’s degree preferred.
• 3–5 years of experience with children and families in social services or education.
• Strong understanding of child development and family dynamics.
• Excellent organizational and communication skills.
• Ability to work independently and in a team; proficiency in Microsoft Office and case management software.

Responsibilities

• Track and follow up referrals for children needing services through LEA or Help Me Grow.
• Identify and refer children and parents who may need mental health services.
• Conduct observations, screenings, consultations, and assessments as outlined in the yearly work plan.
• Coordinate and oversee day-to-day operations of child services programs, ensuring services meet developmental, educational and emotional needs of children.
• Collaborate with families, schools and community organizations to identify and address the needs of children.
• Monitor and evaluate the effectiveness of child services programs, collecting data and making recommendations for improvement.
• Maintain accurate records in Child Plus of services provided, client progress and program outcomes.
• Advocate for the needs and rights of children, ensuring that their voices are heard and respected.
• Maintain confidentiality and adhere to all ethical guidelines and legal requirements regarding children’s services.
• Facilitate Concern Child meetings with designated staff.
• Collaborate with professional development team to provide training on mental health and disabilities issues.
• Assist in the coordination of mental health/disabilities services provided.
• Participate in staff meetings, training sessions, and other professional development opportunities.
• Provide representation at the Health and Mental Health Services Advisory Committee meetings.
• Build and maintain community partnerships with mental health/disabilities providers serving Head Start families.
• Ensure compliance with Head Start Performance and Quality Assurance Standards and CAA Policies and Procedures.
• Ensure that all programs and activities follow local, state and federal regulations.

Skills

Coaching

Mentoring

Adult learning

Relationship building

Feedback

Communication

Organization

Collaboration

Education

Bachelor’s degree in social work, child development, psychology or related field

Tools

Microsoft Office Suite

Case management software

Job description

Position Summary

The Grantee Services Coordinator is responsible for overseeing and coordinating a range of programs and services aimed at enhancing the well‑being and development of children in the Head Start program. The coordinator works closely with families, enrolled children, and staff to identify and make appropriate referrals to outside mental health and disabilities agencies, maintains compliance with Head Start Performance Standards, federal, state and local laws, and CAA policies, and ensures that all services are delivered in a timely, compassionate, and culturally sensitive manner.

Essential Job Functions

• Track and follow‑up referrals for children identified as needing additional services through LEA or Help Me Grow.
• Identify, track, and refer children and their parents who may need mental health services.
• Conduct observations, screenings, consultations, and assessments as outlined in the yearly work plan.
• Coordinate and oversee day‑to‑day operations of child services programs, ensuring services meet developmental, educational and emotional needs of children.
• Collaborate with families, schools and community organizations to identify and address the needs of children.
• Monitor and evaluate the effectiveness of child services programs, collecting data and making recommendations for improvement.
• Maintain accurate records in Child Plus of services provided, client progress and program outcomes.
• Advocate for the needs and rights of children, ensuring that their voices are heard and respected.
• Maintain confidentiality and adhere to all ethical guidelines and legal requirements regarding children’s services.
• Facilitate Concern Child meetings with designated staff.
• Collaborate with professional development team to provide training on mental health and disabilities issues.
• Assist in the coordination of mental health/disabilities services provided.
• Participate in staff meetings, training sessions, and other professional development opportunities.
• Provide representation at the Health and Mental Health Services Advisory Committee meetings.
• Build and maintain community partnerships with mental health/disabilities providers serving Head Start families.
• Ensure compliance with Head Start Performance and Quality Assurance Standards and CAA Policies and Procedures.
• Ensure that all programs and activities follow local, state and federal regulations.

Qualifications and Requirements

Required Education, Skills and Experience

• Bachelor’s degree in social work, child development, psychology or a related field (Master’s degree preferred).
• Previous experience working with children and families in a social services or educational setting (3‑5 years preferred).
• Strong understanding of child development, educational programs and family dynamics.
• Excellent organizational and communication skills.
• Ability to work effectively with a diverse group of children, families and professionals, showing compassionate, patient and empathetic approach.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and case management software.
• Background check and clearance to work with children.

Skills and Competencies

• Strong coaching, mentoring and adult learning skills.
• Ability to build trusting relationships and provide constructive feedback.
• Excellent communication, organization and collaboration skills.

Required Job Competencies

• Passion for service to the community.
• Compassion for others – empathy, respect, caring, kindness.
• Collaboration and teamwork.
• Commitment to continuous improvement.

Other Requirements

• A valid driver’s license and valid automobile insurance.
• Must have reliable Wi‑Fi access to support remote work as needed.
• Must pass a background screening and have a current physical exam.

Working Conditions and Physical Requirements

• Work Location – Main office is 1740 Langdon Farm Road, Cincinnati, Ohio, but travel to different Head Start centers and occasional travel to meet with families or partner agencies is required.
• Work Hours – generally 8:00 a.m. to 5:00 p.m. Monday through Friday, with flexibility to support some evening or weekend availability as needed.
• Onsite work is in an office and early education classroom environment; the position is eligible for remote work up to two days per week under certain conditions.
• Planned and unplanned travel to and from Head Start Center and other locations, including overnight or out‑of‑town travel may be required.

Physical Requirements

• Use hands to manipulate, handle, feel, and control items or equipment.
• Walk, bend, kneel, and reach; lift a 20‑60 lb child using all safety precautions; stand, sit and play with infants and toddlers for long periods of time.
• Conduct both outdoor and indoor activities, in both warm and cold temperatures.
• Talk, hear and communicate with parents; see and read, write and interpret documents.

The Cincinnati‑Hamilton County Community Action Agency is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. The functions, qualifications, requirements and physical demands listed in this job description represent the essential functions of the job, which the incumbent must be able to perform either with or without reasonable accommodation. The listed job functions do not necessarily include all activities that the incumbent may perform.

Your employment with the Cincinnati‑Hamilton County Community Action Agency is entered into voluntarily or “at‑will,” meaning that both you and the employer may end the employment relationship with or without reason, cause or notice unless otherwise prohibited by law. You are free to terminate your employment at any time, with or without cause. Similarly, C‑HCCAA has the right to terminate the employee’s employment, or otherwise alter an employee’s position, duties, title or compensation at any time, with or without cause or notice. Therefore, the only employment relationship that exists is one terminable at‑will by either the employee or C‑HCCAA.