Grantee Child Services Coordinator

Cincinnati-Hamilton County Community Action Agency; Cincinnati (OH); Hybrid; USD 42,000 - 64,000; Full time

Job summary

The Cincinnati-Hamilton County Community Action Agency seeks a Grantee Services Coordinator to support Head Start families and children, coordinating referrals to mental health and disability services and ensuring program compliance.

You will work closely with families, staff, and partner agencies, track services, maintain records, and advocate for children’s needs while upholding Head Start standards and agency policies. A bachelor’s degree and experience in social services are preferred.

Qualifications

• Bachelor’s degree in social work, child development, psychology, or a related field (Master’s degree preferred).
• 3–5 years of experience in social services or educational settings with children and families.
• Strong understanding of child development, educational programs, and family dynamics.

Responsibilities

• Track and follow up referrals for children needing additional services.
• Identify, track, and refer children and parents who may need mental health services.
• Conduct observations, screenings, and assessments per yearly work plan.
• Coordinate and oversee day-to-day operations of child services programs; ensure developmental, educational, and emotional needs are met.
• Collaborate with families, schools, and community organizations to address children’s needs.
• Monitor and evaluate program effectiveness; collect data and recommend improvements.
• Maintain accurate records in Child Plus of services provided and outcomes.
• Advocate for children’s needs; ensure voices are heard and respected.
• Maintain confidentiality and adhere to legal/ethical guidelines.
• Facilitate Concern Child meetings with staff; coordinate staff training on mental health and disability issues.
• Participate in staff meetings, trainings, and professional development.
• Represent the agency at Health and Mental Health Services Advisory Committee meetings.

Skills

Organizational skills

Communication skills

Empathy

Team collaboration

Microsoft Office

Education

Bachelor’s degree in social work, child development, psychology, or related field

Master’s degree preferred

Tools

Case management software

Microsoft Office Suite

Job description

Company Address (work location may be different)

Cincinnati-Hamilton County Community Action Agency • 1740 Langdon Farm Road • Cincinnati, Ohio 45237

About Us

At the Cincinnati-Hamilton County Community Action Agency (CAA), we envision an equitable community where everyone has the tools and resources to be self‑sufficient. Our mission is to advocate high‑quality programs and build partnerships that break down barriers to equity and opportunity while promoting self‑sufficiency across generations. We serve with passion, collaborate as a team, show compassion for others, use our talents to do transformational work, and continuously improve.

Position Summary

The Grantee Services Coordinator oversees and coordinates a range of programs and services that enhance the well‑being and development of children in the Head Start program. The coordinator works closely with families, enrolled children, and staff to identify and make appropriate referrals to outside mental health and disability agencies. They maintain compliance with Head Start Performance Standards, federal, state, and local laws and regulations, and CAA policies, while assessing children’s needs, monitoring program effectiveness, and ensuring timely, compassionate, and culturally sensitive service delivery.

Essential Job Functions

• Track and follow‑up referrals for children identified as needing additional services through LEA or Help Me Grow.
• Identify, track, and refer children and their parents who may need mental health services.
• Conduct observations, screenings, consultations, and assessments as outlined in the yearly work plan.
• Coordinate and oversee day‑to‑day operations of child services programs, ensuring services meet developmental, educational, and emotional needs.
• Collaborate with families, schools, and community organizations to identify and address children’s needs.
• Monitor and evaluate the effectiveness of child services programs, collecting data and making recommendations for improvement.
• Maintain accurate records in Child Plus of services provided, client progress, and program outcomes.
• Advocate for the needs and rights of children, ensuring their voices are heard and respected.
• Maintain confidentiality and adhere to all ethical guidelines and legal requirements regarding children’s services.
• Facilitate Concern Child meetings with designated staff.
• Collaborate with the professional development team to provide training to staff and parents on mental health and disability issues.
• Assist in coordinating mental health/disabilities services provided.
• Participate in staff meetings, training sessions, and other professional development opportunities.
• Provide representation at the Health and Mental Health Services Advisory Committee meetings.
• Build and maintain community partnerships with mental health/disabilities providers serving Head Start families.
• Ensure all activities comply with Head Start Performance and Quality Assurance Standards, along with CAA Policies and Procedures.
• Ensure programs and activities follow local, state, and federal regulations.

Qualifications and Requirements

Required Education, Skills and Experience

• Bachelor’s degree in social work, child development, psychology, or a related field (Master’s degree preferred).
• Previous experience working with children and families in a social services or educational setting (3‑5 years preferred).
• Strong understanding of child development, educational programs, and family dynamics.
• Excellent organizational and communication skills.
• Ability to work effectively with a diverse group of children, families, and professionals, with a compassionate, patient, and empathetic approach.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and case management software.
• Background check and clearance to work with children.
• Valid driver’s license and reliable automobile insurance.
• Reliable Wi‑Fi access for remote work as needed.
• Current physical examination (if required).

Skills and Competencies

• Strong coaching, mentoring, and adult learning skills.
• Ability to build trusting relationships and provide constructive feedback.
• Excellent communication, organization, and collaboration skills.
• Passion for service to the community.
• Compassion for others – empathy, respect, caring, kindness.
• Collaboration and teamwork.
• Commitment to continuous improvement.

Working Conditions and Physical Requirements

The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodation.

Working Conditions

• Work Location – Main office at 1740 Langdon Farm Road, Cincinnati, Ohio; required to travel to Head Start centers and occasionally to meet families or partner agencies.
• Work Hours – Generally 8:00 a.m. to 5:00 p.m., Monday through Friday, with flexibility for evening or weekend availability as needed.
• Onsite work is in an office and early education classroom environment.
• This position is eligible for remote work up to two days per week, following department schedules and performance criteria. Hybrid work is not guaranteed and may be withdrawn or changed at management discretion.
• Planned and unplanned travel to and from Head Start Centers and other C‑HCCAA or meeting/conference locations (including overnight and/or out‑of‑town travel) may be required.

Physical Requirements

• Manipulate, handle, feel, and control items or equipment.
• Walk, bend, kneel, and reach; lift a 20‑60 lb. child using safety precautions.
• Stand, sit, and play with infants and toddlers for extended periods.
• Conduct outdoor and indoor activities in varying temperatures.
• Communicate with parents, read, write, and interpret written documents.

Non‑Discrimination Statement

The Cincinnati‑Hamilton County Community Action Agency is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At‑Will Statement

The Cincinnati‑Hamilton County Community Action Agency is an at‑will employer; either the employee or C‑HCCAA may terminate the employment relationship without cause or notice unless otherwise prohibited by law.