Grant-Funded Victim Services & Claims Coordinator

Los Angeles City Attorney's Office; Los Angeles (CA); On-site; USD 62,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

Life Insurance

13 Yearly Holidays

Disability Insurance

Vacation

Tax-Advantage Spending Accounts

Personal Leave

Retirement Plan (LACERS)

Floating Holidays

Deferred Compensation Plan (457(b))

Sick Leave

Employee and Family Assistance Program

Bereavement Leave

Job summary

The Los Angeles City Attorney's Office seeks a Witness Service Coordinator for the Victim Assistance Program in the Criminal Branch. Based at Van Nuys City Hall, you will process crime-victim reimbursement applications and support claim verifications and case tracking.

You will liaise with law enforcement, attorneys, courts, and probation officers, ensuring accurate documentation and timely submissions while supporting diverse populations and maintaining grant compliance.

Qualifications

• A minimum of two years of appropriate education in behavior science, criminal justice or related curricula and/or experience in victim services.
• A valid California Driver License.
• Ability to demonstrate sensitivity to the cultural/ethnic diversity of the service populations and to the needs of special populations.
• Ability to work effectively under conditions of limited supervision, high stress, and rapidly changing situations and circumstances.
• Ability to communicate effectively, orally and in writing, with members of the public, criminal justice agencies, public, private and governmental agencies.
• Ability to work directly with victims and witnesses who have experienced trauma.
• Computer and office equipment proficiency.
• Reliable attendance and punctuality are essential.
• Ability to meet grant administration requirements involving record keeping of progress reports.
• Ability to successfully complete a minimum three to four week training to be certified by CalVCB.

Responsibilities

• Reviewing and evaluating applications for reimbursement to crime victims and ensuring that claims adhere to state eligibility requirements.
• Maintaining an ongoing system to track and control the claims process.
• Preparing verification reports which include a synopsis of the crime and description of injuries.
• Obtaining legal case status and disposition information through interaction with law enforcement, attorneys, courts, and probation officers.
• Assistance in the processing, filing, and verifying of claims filed by victims of crime pursuant to state law.
• Calculating total and net losses to victims and recording on verification forms.
• Identifying and pursuing all sources of reimbursement available to victims.
• Determining the documents necessary to support losses and sending verification forms.
• Updating case files to ensure full reimbursement and closing completed files.
• Completing and submitting monthly statistical reports on the number of completed cases.

Skills

Empathy

Communication

Record-keeping

Interagency coordination

Education

Two years education in behavior science or criminal justice

Job description

The Los Angeles City Attorney's Office seeks a Witness Service Coordinator for the Victim Assistance Program in the Criminal Branch. Based at Van Nuys City Hall, you will process crime-victim reimbursement applications and support claim verifications and case tracking.

You will liaise with law enforcement, attorneys, courts, and probation officers, ensuring accurate documentation and timely submissions while supporting diverse populations and maintaining grant compliance.