Grand Rapids, MI - Scheduling Manager

Cornerstone Caregiving; Michigan; On-site; USD 43,000 - 52,000; Full time

Job summary

Cornerstone Caregiving in Grand Rapids, Michigan, is seeking a staff member to manage schedules between clients and caregivers and support office growth under the local Operating Director. Salary is $47,500 per year, with duties spanning schedule management, compliance, customer service, and administration.

The role requires at least 1 year of experience in home care/healthcare and recruiting. Equal opportunity employer. On-call rotations ensure shifts remain staffed after hours.

Qualifications

• At least 1 year of experience in home care/healthcare.
• At least 1 year of recruiting experience.

Responsibilities

• Assess client needs and caregiver availability to ensure shifts are staffed.
• Ensure office compliance with state and federal regulations.
• Assist with incoming calls from prospective and current clients and caregivers.
• Provide general operational support to the Operating Director.
• Rotate managing after-hours phone calls to cover shifts.

Skills

Schedule management

Compliance

Customer service

Administration

On-call duties

Job description

Cornerstone Caregivingis a non-medical, in-home care company primarily serving seniors. With over 450 offices in just 6 years, we aim to provide the highest quality of care for our clients across 43 different states (and counting). You will be managing schedules between clients and caregivers. You will report to our local Operating Director and assist in the growth and management of the office.

Salary: $47,500

Office Location:Grand Rapids, Michigan

• Schedule Management: Assess client needs and caregiver availability to ensure that all shifts are properly staffed.
• Compliance: Ensuring office's compliance to state and federal regulations.
• Customer Service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed.

• Wants to join a growing office and company
• Enjoys a fast paced work environment
• Has at least one year of experience working in home care/healthcare
• Has at least one year of recruiting experience

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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