Grand Opening Team Leader - Guest Experience & Ops

Chick-fil-A; Florida; On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Career advancement

Scholarship program

Free meals

Performance-based bonuses

Sundays off

Flexible schedules

Positive team environment

Job summary

Chick-fil-A Doral DTO is seeking an Assistant Director to lead daily operations during the grand opening. You will help manage shifts, coach team members, and ensure an exceptional guest experience.

Join a team focused on hospitality, quality, and community. You will support recruiting, training, onboarding, and maintain high standards of service in a fast-paced environment.

Qualifications

• Must be at least 18 years old
• Excellent communication and interpersonal skills
• Friendly and outgoing personality
• Reliable, punctual, and detail-oriented
• Able to work in a fast-paced, guest-facing environment

Responsibilities

• Lead shifts and coach team members.
• Support recruiting, training, and onboarding.
• Maintain high guest satisfaction and operational excellence.

Job description

Position: Assistant Director

Location: Chick-Fil-A Doral DTO

About the Role:

• Become a key part of our Grand Opening team on December 4th, 2025! We’re looking for leaders to help manage daily operations at the new Chick-fil-A Doral DTO.

Key Responsibilities:

• Lead shifts and coach team members.
• Support recruiting, training, and onboarding.
• Maintain high guest satisfaction and operational excellence.

Other Responsibilities:

• Greet and serve guests with enthusiasm, courtesy, and genuine hospitality.
• Take orders, explain and suggest menu items, and handle changes quickly and accurately.
• Prepare, cook, and assemble food items while following quality, safety, and speed standards.
• Assist with beverage and dessert preparation.
• Ensure all products meet Chick-fil-A’s brand, culture, and excellence standards.
• Maintain cleanliness in the front counter, kitchen, storage areas, restrooms, and dining spaces.
• Restock supplies and track product hold times for freshness.
• Follow all safety, sanitation, and hygiene procedures.
• Help with opening and closing tasks as assigned.
• Communicate clearly with guests, team members, and leaders.
• Maintain consistent attendance and punctuality.

Preferred Experience:

• Leadership experience preferred.
• Great people skills and attention to detail.
• Ability to lift 50 lbs.

Qualifications:

• Must be at least 18 years old
• Excellent communication and interpersonal skills
• Friendly and outgoing personality
• Reliable, punctual, and detail-oriented
• Able to work in a fast-paced, guest-facing environment

Physical Requirements:

• Ability to stand for long periods (4+ consecutive hours)
• Light lifting (up to 25 lbs.) for restocking and cleaning duties
• Ability to move quickly and efficiently

Our Benefits Include:

• Excellent career advancement opportunities
• Remarkable Futures Scholarship opportunities (up to $25,000)
• Free meal benefits based on scheduled hours
• Performance-based bonuses
• Closed on Sundays
• Flexible schedules
• Positive, team-oriented work environment

Join us and be part of a team that’s passionate about serving delicious food, creating meaningful connections, and brightening every guest’s day!

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.